As a German, staying in northern Sweden for almost 6 months, I wanted to get a prepaid data simcard here on the way north. The service employee here insisted, that I should get a monthly subscription, gave me a Sim card and after on-site ID verification, I got the info, that all needed paperwork will be sent to my location in northern sweden by mail. But they just sent me a temporal code via mail in the arrived mail. Customer support told me, that it did not match with the Simcard I got here at all; and now I am a 5 hours drive away to the next Telia store. Gladly the customer support of Telia Sweden helped me, to get a new one via mail, but I am extremely disappointed by the service desk at this location!
Svar från Telia
Hello and thank you so much for your feedback. I am so sorry that you had to travel so far to solve this and still had to call us. We will send this feedback further. /Tanya, Telia
