FlixBus

Biljana Rakita

BBBBBBBBBB22 oktober 20262 omdömen

Sämsta

Kl 03 på natten i maj månad åkte pappa med Flixbus. I ösregn. Han lånade min väska som han förväxlade. Han lämnade tillbaka väskan som inte var hans, men fick aldrig någonsin se sin väska. En Samsonite väska packad med nya kläder. En resa som kostade flera tusen lappar och psykiska påfrestningar, eftersom Flixbus kontakt center vilseleder och hänvisar till att fylla i ”hit o dit” - för att till slut svara ”Alla ansvarar för sin bagage” Det finns väl kameror på bussen?! Vem har hans bagage?

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Michael Spahr

BBBBBBBBBB18 oktober 202610 omdömen

Crossed all Baltic states on FlixBus.

I crossed the Baltic states in September and October 2026, Tallinn to Riga to Vilnius to Warsaw. All trips booked on the FlixBus App. Easy to book from lots of departure options. Picked my seat and purchased the seat next to me for comfort. Departures were on time arrivals were mostly on time because of traffic and construction. Drivers were friendly and competent. The cost is inexpensive. Seats I had up front were comfortable. Bathrooms were cramped. FlixBus notified me of departure location and time reminders. I would use them again.

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Nj R

BBBBBBBBBB23 september 20269 omdömen

Wrong info in app about bus stop

So the bus stop in Ljubljana is not where it says in the app, but 300 meters away. There is no mentioning of this in the app and no signs at the stop where it says the bus should go. Yes the bus station has changed due to building works but there is still a bus stop at the exact location shown in the FlixBus app. I don't know how I should have guessed that the actual location had moved 300 meters away. When I called FlixBus to ask for a refund I only got a partial refund and had to pay a cancellation fee. So I've missed my bus, have to wait 4 hours for the next bus and pay a premium price for this, plus only a partial refund for a mistake that FlixBus has made. Also they showed no interest when I tried to point out that the information in their app is wrong.

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Hej

BBBBBBBBBB16 september 20266 omdömen

Vaknade till att chauffören hånglade…

Vaknade till att chauffören hånglade med en medpassagerare :)

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Peter Pansen

BBBBBBBBBB13 september 2026

3 mal gebucht, 3 mal 30 Minuten Verspätung vor Abfahrt

3 mal gebucht, 3 mal eine halbe stunde Verspätung vorm einsteigen, 2 mal Gleisänderung weniger als 5 Minuten vor Ankunft, 2 Mal Sitzbuchung aufgehoben, 2 mal keine Klima. Sind billiger als rote Alternative, vom service aber genauso schlecht.

Greg Haggis Sanchez

BBBBBBBBBB7 september 202637 omdömen

Bussen kom aldrig men enligt flixbus…

Bussen kom aldrig men enligt flixbus kom den! Antar att 15 passagerare hade ful och en indier i Indien vet bättre! Ta istället bus4you, bättre alternativ.

Isabell.L

BBBBBBBBBB4 september 20262 omdömen

40 minuter sena och otrevlig personal

40 minuter sena på en resa mellan Sanremo och Nice, otrevlig chaufför som skrek h*ra på polska när en i sällskapet skulle bära ut sin väska. Rekommenderar inte.

Johan de Wit

BBBBBBBBBB31 augusti 202618 omdömen

Good app, too many problems

I booked 5 long FlixBus trips recently, so I have a pretty good impression of how the company operates. First; the FlixBus app is outstanding. Everything is very easy to find and to follow, you get real time updates, etc. etc. Best app for booking journeys of all the different apps I used recently. However. I’m not using FlixBus for their app. And a lot of things were not working right during my trips: 1.) In some places it’s very hard to find the right platform for the bus. In Arnhem the app insisted that for certain destinations you have to cross the street and wait in the bus stop like a 100 meters from the bus stop on the station side. In practise, twice, the bus DID appear on the station side instead. So there you stand with your heavy luggage in the wrong place, and you have to make a run to be on time. And this was not a one-off either. It happened to me twice with over two weeks in between the incidents, so nobody had fixed this problem, even though the whole waiting crowd was confused and stood in the wrong place. The stressed drivers didn’t seem to care either when we pointed out the problem. They said the app was wrong and that was it. Furthermore: in Paris there’s no sign or board to tell you where to wait at all. The stressed FlixBus attendant didn’t know where the bus would come either. OR if it would have the green FlixBus branding even. And in several other place as well: it’s really not clear at all where one should wait. Only London was perfect. So. Loads of room for improvement. 2.) Toilets are a real problem on most busses. Even on long trips nobody is cleaning them. And you’d better bring your own paper too, because it’s often out. Very very unpleasant. 3.) If you pay extra money (€ 7,99) for a so-called “panoramic seat” in front of the bus: good luck with the windows not being very dirty, or the driver not having the sunscreen down. Even when there is absolutely no sun. Twice I asked the driver on cloudy days if they would be so kind as to take up the sunscreen, and twice they did so to a certain point that only made things worse. The lower part of the sunscreen is denser than the upper part, so there you go. Another time, when sitting in the back off the bus, the view was hampered by Red Bull adds glued over the windows. For those seats you should pay less, but of course you don’t. The “panoramic view” looks so nice on the FlixBus website. In real-life: not so much… 4.) Some drivers are very friendly. A lot of them are really stressed or straight-out unpleasant. I guess it’s hard to get every employee in line with some company policy of service when they come from all over Europe. Still: FlixBus should do some training. Some drivers really drove irresponsibly close to the cars and trucks in front of them as well. But yeah: try telling them… 5.) Lastly: before I travelled I had an important question to FlixBus’s customer service. i wrote an email. Got an automated message that they received it but never an answer. So I just had to hope that everything would be okay with regard to my question. And it was. But not a good experience. In general: the buses can be quite nice and comfortable (for as far as buses can go). But because of all the problems together: sorry, one star, they were way too big to ignore.

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Artur Andreasson

BBBBBBBBBB28 augusti 202613 omdömen

Tack för att ni halverade priserna på…

Tack för att ni halverade priserna på Landvetter->Göteborg. Jag betalade 63.5 Kr för en tur. För ett år sen var det 139kr med flygbussarna. Tack för det!

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Jessica

BBBBBBBBBB20 augusti 202631 omdömen

Aldrig mer

Resa från Tuoluse till Paris. Ingen wc eller wifi och en förare som var både otrevlig och körde otryggt. Usch. Det har varit flera turer innan utan wifi med dåliga toaletter, men detta tar priset. Sista resan för oss med flixbus!