Nike

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Löfgren

BBBBBBBBBB15 augusti 20266 omdömen

Garbage quality and customer service

Their ”premium” products got bad quality and they always go with the standard practice to refuse refund or warranty, no wonder why their stock is going down.

Robin Barret

BBBBBBBBBB6 augusti 20264 omdömen

I ordered sportswear for myself twice

I ordered sportswear for myself twice, and both times they arrived two sizes larger than I ordered. I won't be ordering again.

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Anita

BBBBBBBBBB8 april 202621 omdömen

Really bad customer service

Poor customer service. No effort at all. I had a 25% birthday discount. After a couple of days the discount had disappeared. I called customer service and they said they couldn't extend the discount. This is terrible from one of the world's largest companies. 25% off is nothing for them but they don't care about their customers.

Theo

BBBBBBBBBB11 januari 20266 omdömen

Skor

Bra produkter

P. J. Morgan

BBBBBBBBBB10 januari 2026149 omdömen

Nike's self-denial (liars, if you want the abridged version)

I bought two pairs of Nike Vision trainers ('pumps') from Sports Direct (white, and black and white) and as we all know they give credit-notes instead of returning people's funds - credit-notes are much of the time pointless if you happen to have very particular clothing tastes - and which turned out to be a realised nuisance as only within one hour did I notice when looking down at them as I was wandering out-and-about shopping a crease on the top where you bend your foot in a natural walking motion and which is what product-designers are meant to avoid when working on a shoe's structure because otherwise a crease in that specific area will soon become permanent and your new footware will rapidly look in used condition. I phoned Nike and they said I have to provide photos of the fault and receipts in PDF-format and which was awkward in itself as one of the purchases had taken place in a physical store rather than online; and, when achieved, they would then have the trainers collected. I go about this, having to trot down to the local store as well as communicate with online staff (the two pairs were bought via both those means) and then after having gone to the trouble of emailing them, along with all the requested documents, their 'Nike Service' department responds by declining my case with the excuse that the fault is wear and tear, myself having explained in length on the phone that the photos were taken immediately after wearing them on that first occasion (the photos are date-stamped). So, they dismissed my claim with a mistruth. This result is not actually surprising because I had tried to obtain some contracted work ages ago as a video-editor with their company, my producing undoubtedly blowing their standards out of the water, and they wouldn't give me the hours and I knew at the time this was because they didn't like being inferior in any way. Something of a 'funny' attitude. Their recent lie as to the design-fault of these trainers fits with a company that won't admit it is wrong or is second-best even when it sometimes is. Anyway, in short, the Nike Vision trainers are badly designed and I wouldn't advise buying them.

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Paula

BBBBBBBBBB14 december 202510 omdömen

Nike Zegama 2 - Otroligt små i storlek

Beställde ett par löparskor. Läste recensioner om att de var lite små i storlekarna så jag beställde ett par som var lite större. Jag beställde herrstorlek 40,5 och tänkte att de kommer vara bra. De jag fick var så små så att min son som har 38,5 i vanliga fall kunde använda dem med en tjockare strumpa. Läste i returkraven att om man önskar returnera så måste alla små tags vara kvar och det är lite svårt att ha dem kvarsittande på skon när man provat dem.

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Treasure

BBBBBBBBBB11 december 2025

- "I'm just starting out

- "I'm just starting out, but I'm eager to learn and grow." -

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Volodymyr Pavlenko

BBBBBBBBBB9 december 20258 omdömen

From Nike-vibe to "We don't care about customer satisfaction"

I’ve been a long-time Nike fan, but my recent experience at this store was extremely disappointing. I bought a water bottle with a clearly flawed design (the straw is misaligned, making it uncomfortable to use). When I tried to return it, the staff refused and said it wasn’t a defect. The manager, Mathew, even stated he “just follows the rules” and doesn’t care about customer satisfaction. This attitude completely kills the Nike vibe and makes it much harder to trust their products in the future. Not recommended.

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Peter

BBBBBBBBBB4 december 20253 omdömen

Mycket dålig kundservice.

Mycket dålig kundservice. Jag beställde ett par skor från Nike, men paketet kom aldrig fram. Trots detta påstår UPS att det är levererat. Jag kontaktade Nike direkt, men istället för att ta ansvar eller återbetala mig som kund blev jag ombedd att vänta, kontrollera med grannar och återkomma till en ny handläggare. Jag har tydligt begärt att köpet ska annulleras och att pengarna ska betalas tillbaka, men detta har ignorerats. Enligt konsumentlagstiftningen ligger risken hos säljaren tills varan faktiskt har mottagits – inte när transportören markerar den som levererad. Processen har varit tidskrävande, frustrerande och jag förväntade mig betydligt bättre hantering från ett så stort och välkänt varumärke som Nike.

Anna Grånad

BBBBBBBBBB23 november 20252 omdömen

So unhelpful customer service

I buy all my training shoes from Nike. I was supposed to return a pair of Nike p-6000s and I was ONE day late with the return. I chatted with a person for almost an hour and they wrote that it is 30 days that apply, period. Even though Nike now has 60 days. The person was a real legalist and very, very unhelpful. I have also noticed that sizes of shoes is different even between the same model but different colors. Nike always been my favourite shoe brand, but now I will change to an other one.