Betyga

Enterprise Rent-A-Car - Biluthyrning

11 platserI 9 orter, var och en med sitt eget betyg.

Betyga · hela kedjan

3,8Bra49 omdömen
  • ButikernaGoogle · 36 omdömen4,3väger 67 %
  • Hela kedjanTrustpilot · 13 omdömen2,2väger 33 %

Ingen källa får väga mer än två tredjedelar av betyget.Så räknar vi

Läs omdömena om hela kedjan
Bild: Flygstationsvägen 4, Luleå

1 platser i Luleåsnitt 4,2

  1. Mån–Fre
    07:00–23:00
    Lör
    09:00–18:00
    Sön
    09:00–20:00

Så hänger betygen ihop

Två betyg som mäter olika saker

Varje plats får sitt eget betyg ur omdömena om just den platsen. Trustpilot har en sida för hela Enterprise Rent-A-Car - Biluthyrning, så de omdömena räknas inte in i någon plats betyg. Betyget för hela kedjan väger in båda.

Butikernapå Google

4,3Mycket bra

36 omdömen om 11 platser. Varje omdöme gäller en enda plats.

Hela kedjanpå Trustpilot

2,2Mindre bra

13 omdömen om Enterprise Rent-A-Car - Biluthyrning som helhet.

2 av de 13 senaste ger 1 av 5.

Omdömen om hela kedjan

Trustpilot samlar hela Enterprise Rent-A-Car - Biluthyrning på en sida, så de här omdömena räknas inte in i någon plats betyg.

Omdömena hämtas från källan som står vid varje omdöme. De som är skrivna på Betyga publiceras först när adressen de skrevs från har bekräftats och omdömet har lästs igenom. Vi kontrollerar inte att den som skrivit har varit kund.

T
Tom Hinton
19 maj 20259 omdömen
Trustpilot

❌ Avoid Enterprise / Alamo / National

❌ Avoid Enterprise / Alamo / National – Arlanda Airport, Stockholm ❌ Absolutely appalling customer service from start to finish. I rented a car from Alamo (part of Enterprise/National) at Arlanda Airport, and they’ve since charged me for a parking fine I had already paid directly to the Swedish authorities. To make matters worse, they’ve added an admin fee on top, despite me resolving the fine myself. No proof of the fine, no correspondence, no explanation — just a charge out of nowhere. I’ve received zero documentation about what the fine was for, or why they thought they were entitled to take additional money from my card without any communication. This kind of behaviour is dishonest, disorganised, and completely unacceptable from a global brand. If this is how they treat international customers — charging people for things already paid — I’d strongly advise you to AVOID AT ALL COSTS. 🚫 DO NOT USE Enterprise / Alamo / National at Arlanda Airport. You’ll regret it.

Rapportera
L
Lindie Styles
17 november 202410 omdömen
Trustpilot

DO NOT USE THEM if you want a care that…

DO NOT USE THEM if you want a car that is safe and roadworthy. They will give you a car with problems and you end up risking your life on the road and when something happens there is no responsibility or support...... They provided a car that had a wheel fly off while driving which means it would've never passed the test to be on the road as wheel nuts were missing. Almost got into a car accident because the wheel fell off and what did they say? (Sorry we can't help you) a JOKE I can not clarify this enough but they are cheats and irresponsible. If there was zero stars available that would be their rating. (Minus -7000 star rating that's how poor this company is)

Rapportera
A
Alex
21 februari 2024111 omdömen
Trustpilot

Friendly and efficient

Probably the most efficient, friendly and helpful staff I've ever found at a car rental. I was almost taken aback at their chattiness. Car in excellent condition and with new winter tyres.

Rapportera
P
P.M
10 november 20204 omdömenInbjuden av företaget
Trustpilot

Very Great service.

Very Great service.

Svar från Enterprise Rent-A-Car - Biluthyrning

Hi P.M Thank you for you positive feedback. We are especially glad you pinpointed the service. Best regards, Anders

Rapportera
M
Mr John Michael Holdsworth
10 november 202030 omdömenInbjuden av företaget
Trustpilot

Excellent service

Excellent service, everything worked perfectly. Very helpful people.

Svar från Enterprise Rent-A-Car - Biluthyrning

Dear Mr. Holdsworth, We really appreciate you leaving suchh a positive review with us. I will pass on the kind words to my colleagues. Hope to see you again soon, Anders

Rapportera
N
NICOLAS DELGADO
10 november 20202 omdömenInbjuden av företaget
Trustpilot

Nice car

Nice car, clean and comfortable. Very nice attention on pick up the vehicles. Easy returns. All is good.

Svar från Enterprise Rent-A-Car - Biluthyrning

Hi Nicolas, It makes us proud to hear that you had such a good experience renting with us in Arlanda Airport. We really try to make car rental easy and simple and it seems like we managed to do that. Kind regards, Anders

Rapportera
J
JOHANNES ADRIANUS
5 november 2020Inbjuden av företaget
Trustpilot

Prima auto en snelle service thanks.

Prima auto en snelle service thanks.

Svar från Enterprise Rent-A-Car - Biluthyrning

Hi Johannes, Thanks for the very positive review and great to hear that you had a good experience with Enterprise. Best regards, Anders

Rapportera
P
PHILIPP
3 november 2020Inbjuden av företaget
Trustpilot

Everything fine!

Everything fine!

Svar från Enterprise Rent-A-Car - Biluthyrning

Hi Philipp, Thanks for the stars. Much appreciated. Hope to see you soon so we can prove ourselves worthy of the last star:-) Best regards, Anders

Rapportera
A
ALEX MR
3 november 20202 omdömenInbjuden av företaget
Trustpilot

Good experience!

Very good experience

Svar från Enterprise Rent-A-Car - Biluthyrning

Hi Alex, Thank you for leaving a review and I am glad to hear you had a good experience with Enterprise in Sweden. All the best, Anders

Rapportera
P
Peter Ward
3 november 20204 omdömenInbjuden av företaget
Trustpilot

Visit to Sweden

Car was great. Available on time. Service at the desk was good. I liked the electronic check in and e mail copies of the rental agreement

Svar från Enterprise Rent-A-Car - Biluthyrning

Hi Peter, Thank you for giving us feedback - and a very positive one is always much appreciated. We try to make the rental proces as smooth as possible and the online check-in is the lastest we have implemented. Kind regards, Anders

Rapportera