Omdömen om Telia

VukiMaki Mijatović

BBBBBBBBBB30 september 2026

***UPDATE*** Story from 4 months did not end! Even after cancellation done in May, paid difference for inital discount i ve been told that June will last month to pay. Result: I have been charged for July and August as they have made mistake and did not cancelled my subscription. After coming to their office again in Nordstan countless times trying to resolve the situation. multiple storing invoices and comitting the mistake was not enough, request from Sergel has arrived for July invoice, probably for August will come as well. I was never in my life confronted with so much incompetence, rudeness and ignorance on one place. There are so many nicer less costlz broadbands, you definetelly do not need this in your life. _____________________________________ I have received 3 months of discount of extra discount due to binding time. Problem was i explicitly said i DONT want to have binding contract. Somehow person missed as well to say there is a starting sum for new members of 447kr. On top of that they charge 60kr for sending you paper invoice. Quality of signal with esim its just poor. After all of this i need to go their place in Nordstan 3 times to cancel the contract. 2 times request was completely ignored by two very SPECIAL guys mentioned in the previous comments, one of them the reason for cancelling all of this. I dont know their names but i would gladly shared them Little bit of the light in the dark is worker Filip and his boss to which i am very thankful, after reaching for third time matter was resolved quite quick. Reason why this place still deserve one star is because their problem is easy to be solved and after this comment it makes it more obvious. More people like Filip and less people like this two special guys.

Andrea Radi

BBBBBBBBBB22 september 20262 omdömen

The reviews are accurate

Joachim GriphLokal guide

BBBBBBBBBB14 september 202637 omdömen

Telia är som vanligt överlägset sämst på information, kundservice och allt annat. Vi har blivit beordrade av vår hyresvärd att byta från bahnhof till telia senast idag. Mer information skulle följa. Självklart följde inte nån mer information. Nu är internet och TV nedstängt. När man ringer Telia så måste man vara kund för att logga in och få svar på enkla frågor och eftersom jag inte är kund så kan jag naturligtvis inte logga in. Moment 22.

shyam weeratunga

BBBBBBBBBB13 juli 20265 omdömen

We had one of the worst customer service experiences at Telia Nordstan. The staff member who assisted us, Elan H, was unable to provide basic information about the smartwatch we wanted to purchase. When we asked about the warranty, he simply said there was no warranty without checking or providing any further explanation. He also seemed unfamiliar with the product and couldn’t answer our questions about its features or quality. When we asked about the available colors, he told us to “look at the picture” instead of explaining the options. When we asked for the price, he asked us which shelf we had found the product on, as he didn’t even seem to know that the product was available in the store. The checkout experience was equally disappointing. When we asked how to pay, he simply pointed to the payment machine in the corner of the store and told us to tap our card. After making the payment, when we asked for the receipt, he told us to collect it ourselves from another machine on the corner of a table, without offering any assistance. As customers, we expect staff to be knowledgeable about the products they sell and to provide courteous and professional service. We are paying for the product, and a much better level of customer service should be expected. I hope Telia provides better product training and customer service in the future.

Jimmy Larsson Hedström

BBBBBBBBBB17 juni 20264 omdömen

mycket missnöjd, skulle vara tipptopp täckning och billigare men har dålig täckning nästan överallt. Hade Tre förut och det funkade mycket bättre..

Vukasin MijatovicLokal guide

BBBBBBBBBB22 maj 202613 omdömen

I have received 3 months of discount of extra discount due to binding time. Problem was i explicitly said i DONT want to have binding contract. Somehow person missed as well to say there is a starting sum for new members of 447kr. On top of that they charge 60kr for sending you paper invoice. Quality of signal with esim its just poor. After all of this i need to go their place in Nordstan 3 times to cancel the contract. 2 times request was completely ignored by two very SPECIAL guys mentioned in the previous comments, one of them the reason for cancelling all of this. I dont know their names but i would gladly shared them Little bit of the light in the dark is worker Filip and his boss to which i am very thankful, after reaching for third time matter was resolved quite quick. Reason why this place still deserve one star is because their problem is easy to be solved and after this comment it makes it more obvious. More people like Filip and less people like this two special guys.

Olivia Olsson

BBBBBBBBBB31 mars 20264 omdömen

Var i butiken idag, upplevde direkt att personalen var lite otrevlig. Visade ingen uppmärksamhet och inget stort intresse att ge oss hjälp. Vi köpte laddare och adapter och fick med oss fel laddare hem. Detta pga av att han som jobbade där inte var tillräckligt uppmärksam på vårt behov. Jätte irriterande. När man kommer hem med fel produkter pågrund av personalen. Rekommenderar inte att besöka butiken

Seyar Rahnaward

BBBBBBBBBB19 februari 20266 omdömen

Undvik denna butik!!! Världens okunnigaste och lataste personal 🤦🏻‍♂️