Finnair flies between Europe, Asia and North America via Helsinki. Modern fleet - more comfort, lower emissions. Search and book your flights today.
Finnair Stockholm har betyget 2,6 av 5 från 30 omdömen på Google, där snittet är 1,7.
502027-0855 · Aktiebolag
Omdömen
Omdömena hämtas från källan som står vid varje omdöme. De som är skrivna på Betyga publiceras först när adressen de skrevs från har bekräftats och omdömet har lästs igenom. Vi kontrollerar inte att den som skrivit har varit kund.
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BBBBBBBBBB15 oktober 20269 omdömen
⭐☆☆☆☆
Finnair changed our destination airport just hours before departure, leaving us three hours away from our planned destination, without proper advance notification. Their online support gave us incorrect information about assistance at Antalya Airport, where no Finnair desk existed. Travelling with children and luggage during peak season, we had to spend €4,000 on new return flights with another airline. No meaningful assistance or reasonable compensation was offered. Extremely poor communication and customer service. Think twice before booking with Finnair!
My experience with Ryanair was extremely disappointing, and I would not choose to fly with them again. Beyond their already strict and borderline unreasonable baggage policies, what stood out the most was the behavior of the staff.
In particular, the employee at the gate was very rude and disrespectful, not only toward me but also toward several other passengers. She carried out an excessively thorough and unnecessary inspection of personal bags, in a way that felt more like intimidation than customer service. In multiple cases, passengers were forced to throw away personal belongings just to make their bags fit into the ridiculous backpack size limits.
Instead of a smooth boarding process, the atmosphere was tense and frustrating. It’s unfortunate to see a company operate this way, especially when it comes to basic respect for its customers.
19/3/2026 Stockholm airport C39 gate
BKK to ARN via HEL. 12 hours in economy, entertainment system broken. Compensation 3000pts or 40 Euro in total for 3 passengers! Can you stoop lower than that? Why not give a piece of dry birch instead? Never EVER again, especially when there are alternatives.
Average. Twice with Finnair in 10 days. Not very clean aircraft, one toilet closed, staff neighter friendly or unfriendly. Just doing their job. Because of earlier experience I regard Finnair as a very safe airline and at the end of the day that is what matters.
This lady who was representing Finnair was adamant that my grandmother was not going to be able to make the flight, even though she was attempting to check-in her bag an entire HOUR before the gates even opened.
She had the audacity to tell her that she should know better.
If I could say anything to this check-in agent, I’d say: (edited because she probably reported this). You made her cry for days and gave her a terrible and inhumane experience letting her be stranded in Stockholm. Shame.
If you can, chose another airline to fly with. No customer service what so ever, the little they have is bad and not very service minded.
Just pay a little extra to fly with another carrier than fly with Finnair. You won't regret it.
