Omdömen om Elgiganten

Amy Brennan

BBBBBBBBBB30 juli 20265 omdömen

heavily questioned as to if I was actually the person registered for the purchase. Was also very pushy when trying to sell things, it was VERY SCAMMY vibes. Over all the whole interaction was extremely disrespectful and strange

nada amroussia

BBBBBBBBBB22 juli 20262 omdömen

Be careful! There's something fishy about this store. I returned a phone and somehow the seller offered to look for possibilities for a discount. It was surpising. But I didn't suspect anything as it's a regular store. It ended up by offering to change my telephone provider. He said it's the same the company but when I got a phone call from my previous provider I realised it's a different company. Details about the conditions of the subscription were not explained and when I wanted to regret the service as it would possibly if I would have done the subscription online, I was informed that it's not possible. This important information was not provided in the store. By reading other comments, I realised it's a conscious strategy. I've never encountered something similar in Sweden. Be careful!!! Update nothing can be done even after contacting the email provided in the response. As I mentioned, it's a conscious strategy to let the consumers be stuck with a subscription that may regret. Look at the reviews so you can see it's a pattern. I don't understand how this can be legal and Elgiganten can allow such practices.

Anush PoghosyanLokal guide

BBBBBBBBBB7 maj 202613 omdömen

I would like to give special praise to Henrik at Elgiganten Triangeln for his outstanding customer service. I visited the store because I believed the screen of my Samsung Galaxy S23 Ultra was cracked. Another staff member quickly assumed the repair would cost around 4000 SEK and suggested using insurance, where I would only need to pay the deductible. I felt very disappointed and went ahead with an insurance claim. However, I later returned to the store because I still had some questions. I met Henrik this time who was extremely polite, patient, and genuinely customer-focused. Instead of making assumptions, he carefully examined the phone and suggested removing the screen protector first. To my surprise, only the protector was damaged — not the actual screen. Henrik replaced it with a new silicone screen protector, gave me helpful advice, and even helped me switch to a better and cheaper mobile operator plan. The quality of his service was impeccable. I left the store feeling relieved, happy, and truly appreciated as a customer. Experiences like this build trust and loyalty, and I will gladly return to the same store for future purchases and services as long as Henrik and other professionals like him are there. Thank you, Henrik!

Johan AnderssonLokal guide

BBBBBBBBBB8 april 202675 omdömen

Visar tämligen stort ointresse för kunden.

Sindhu Charan

BBBBBBBBBB13 mars 20263 omdömen

I wish I could give a zero rating ,shitty customer service don’t ever buy in Elgiganten !!

Anna Bengtsson

BBBBBBBBBB17 februari 20267 omdömen

Jag hade innan mitt besök i Triangelns butik läst flera dåliga recensioner. Detta påverkade mig och jag kan endast beklaga till er som inte har fått hjälp och eller ett dåligt bemötande! Men var tvungen att köpa en ny telefon eftersom att den befintliga inte kan använda 5 G nätverket. Den försäljare jag talade med heter Admir. Han var trevlig, glad och lugn. (Läste att han har gjort några andra kunder nöjda också. ) Tittade ett tag på olika juppienallar, ställde några frågor. Samt fick den hjälp jag behövde, så kan rekommendera den butiken.

Christer Jönsson

BBBBBBBBBB6 februari 20263 omdömen

Usel kundservice både butik och kundtjänst Försökt få återkoppling sen december påett köp jag gjorde o där säljaren lurade mig med uppdatering tv abonnemang o som nu blir merkostnad pga av detta lurendrejeri Sälj så mycket som möjligt sen skiter vi om kunden är nöjd eller ej

KcNgLokal guide

BBBBBBBBBB16 januari 2026111 omdömen

Mycket nöjd, Admir gör sitt bästa och skulle gärna komma tillbaka.

pastakryddaLokal guide

BBBBBBBBBB14 januari 202613 omdömen

Se upp här! Blev lovad rabatt på en telefon, och betalade utan att kolla så noga. När jag senare kollade kvittot hade jag betalat fullpris för den! Får skylla mig själv.....