Omdömen om Willys

Helena BernardoLokal guide

BBBBBBBBBB6 augusti 202617 omdömen

Stort och lätt att hitta

XLokal guide

BBBBBBBBBB6 augusti 202619 omdömen

Jag uppskattar butiken i stort, men bemötandet från flera av de äldre kvinnliga anställda i kassan upplevs ofta som surt och otrevligt. Det är därför jag konsekvent väljer självscanning. Om man inte trivs med att möta kunder kanske man inte ska arbeta i kassan.

R. Omid

BBBBBBBBBB8 juli 2026

I had a very disappointing experience at Willie’s today. After finishing my shopping, I realized my groceries were too heavy to carry home. I explained that my husband would come back a few hours later to pick them up and politely asked if they could keep the frozen items in the freezer until then. Instead of trying to help, the staff immediately said it wasn’t allowed. They ignored my explanation and kept repeating that they couldn’t do it. I’ve done this before at the same store without any issues, so I was surprised by their attitude. Since my order was placed online, I didn’t have a printed receipt. One employee said they would just write my name on the bags, but then told me, “I finish at 5, and I don’t care what happens after that. I don’t know if you’ll get your stuff back or not.” I found this comment very unprofessional and disrespectful. After I posted my review, the store called my husband and told him to pick up the groceries immediately. In the end, I had to go myself with my baby to collect everything, making the situation even more stressful. I wasn’t asking for anything unreasonable—just for my frozen items to be kept safely for a few hours, something the store had allowed before. A little understanding and basic customer service would have made a huge difference. Unfortunately, the staff’s attitude and the way this situation was handled left me very disappointed. I hope Willie’s improves its customer service and treats customers with more respect.

Anders OlofssonLokal guide

BBBBBBBBBB10 juni 202655 omdömen

Var trevligare innan ombyggnaden Verkar som självbetjäning är viktigast