Cheapest in the game but … ⭐ Extremely disappointing experience – I have lost confidence in Wash World. You pay for a Premium subscription, drive all the way to their facilities, and too often discover that the machines are out of service. A complete waste of time. Worse, my rear number-plate light housing came loose immediately after using their automatic car wash in Malmö. I reported it, provided photographs, and still had my claim rejected because their system supposedly showed no faults. I have also experienced their equipment pushing my side mirrors inward. What really disappoints me is the lack of accountability and the way my complaint has been handled. No recorded fault apparently means no responsibility. If you love your car, think twice before trusting it to Wash World. My confidence in their equipment and customer service is gone. Premium prices should mean reliable machines, quality service and proper accountability when something goes wrong. That has not been my experience. 🚗
Svar från Wash World
Hi! We're very sorry to hear about your experience and that you've lost confidence in Wash World. 💚 We understand how frustrating it must be to arrive at a car wash only to find that the equipment is out of service, especially when you're paying for a Premium membership. We're also sorry to hear about the issues you've experienced with your car and that you're disappointed with how your damage claim was handled. All damage claims are carefully assessed by our external claims partner, who reviews the available documentation and information before making a decision. We take your feedback seriously, and we understand that you expect both reliable equipment and good customer service. You're very welcome to contact us again through the Help section on our website if you would like us to take another look at your experience. We appreciate you taking the time to share your feedback, even though we're sorry it comes after such a disappointing experience. Best regards, Jasmin 🌸
