Unity offers fully-furnished studios with all the facilities of a hotel. Slide in for a night, camp out for a month or vibe here for years.
UNITY Hammarby Sjöstad i Stockholm har betyget 3,7 av 5, sammanvägt från 302 omdömen: 3,8 på Google (231) och 3,5 på Tripadvisor (71).
556834-3403 · Aktiebolag
Omdömen
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Luke StanboroughLokal guide
BBBBBBBBBB24 oktober 202611 omdömen
When we arrived the digital key didn’t work so the staff on reception checked us in and gave us a physical key which we preferred anyway. They notified us that we received an upgrade and the room was exactly as described in photos. The kitchen was small but effective with a microwave/oven a stovetop and a fridge. The only issue was there were no tea towels or kitchen roll so we couldn’t clean surfaces or get food out of the oven easily. The memory foam mattress provided an extremely comfortable stay. The room was very clean when we arrived also. We had an issue with the microwave/oven but the reception staff sent head of facilities to our room and it was fixed within 20mins. We didn’t pay for the provided breakfast l so I can’t comment on that. The gym was small but well equipped, clean and I trained with no problem. Very good value for money with a great location a 5min walk from lidl and coop along with restaurants and a tram stop. I can’t recommend the service or facilities enough for the price.
Want to leave a positive review as the other reviews left me quite nervous. If you’re looking for a cheap and easy way to stay in Stockholm this was ideal. Digital key meant I didn’t have to speak to anyone upon check in, room was really clean and had all the required amenities. There were people on reception in the mornings if you did need to speak to anyone but we had no issues at all. Gym was nice and clean also - was very happy with the stay.
Only downside is got a couple of weird texts asking me to ‘confirm my booking’ from strange numbers from India - DO NOT do this. There’s a message on the reception about it but slightly worrying that they’re somehow getting people’s details…
Friends of ours booked a room with a Queen size bed here. They got a bunk-bed.. our friends left after the first night. The hotel refused to compensate them for the canceled nights.
Very disappointing for a hotel costing around €200 per night. The room had a very strong fishy/musty smell coming from the air-conditioning system. We reported it to reception immediately, but no solution was offered and we were simply told someone would look into it the next day. We had to sleep with the windows open because the smell was unbearable. The lobby is modern and nice, but the corridors on our floor were dirty, with heavily stained carpets.
Even after returning home, our clothes still smelled strongly of the same musty/mold-like odor.
Svar från UNITY
Hi Taras,
Thank you for your feedback. We’re very sorry that the smell affected your stay. As all our rooms have kitchen facilities, cooking smells from other guests can unfortunately sometimes occur and can be difficult for us to fully control, although we completely understand how unpleasant this can be.
We’re also happy to share that all corridor carpets were replaced with brand-new ones in August.
We apologize that your stay did not meet your expectations.
Warm regards,
Ann-Louise
UNITY Manager
I really enjoyed staying there. There are plenty of shopping options nearby, including Lidl and ICA. The Luma tram stop is also close by, making it easy to get to the city centre. You can take the tram for two stops to Gullmarsplan and then change to the metro.
The room was clean, and having a microwave and a fridge was a real plus. The staff were very friendly.
Getting to Stockholmsmässan in Älvsjö is also very easy. Simply take the tram to Gullmarsplan and then change to bus 144. Fantastic!
Svar från UNITY
Hi Bernhard,
Thank you so much for your lovely review! We’re very happy to hear that you enjoyed your stay with us and appreciated the room, our location and, most importantly, our friendly team.
It’s also great that you shared your tips on getting around Stockholm – very helpful for future guests!
We hope to have the pleasure of welcoming you back to UNITY Hammarby Sjöstad again soon.
Warm regards,
Ann-Louise
Unity Manager
Me alojé cinco noches en este establecimiento.
Tenía la reserva ya pagada por plataforma pero cuando llegué a las once de la noche me dijeron que no estaba pagado, y me hicieron abonarla de nuevo para darme las llaves de la habitación.
Cuando fui a reclamar al día siguiente, el recepcionista no se hizo cargo de nada, tuve que ser yo la que hablara con edreams y gestionara la devolución. No hizo nada por ayudarme y aclarar la situación.
La habitación estaba muy sucia, con mucho polvo. Lo comenté en un par de ocasiones pero no me hicieron ningún caso, hasta que les envié unas cuantas fotos de la cantidad de polvo que había y entonces decidieron cambiarme de habitación y darme un upgrade. Eso fue al final de mi tercer día de estancia.
El recepcionista pasó de ignorarme a hacerme la pelota de una manera que no era ni medio normal.
No me ha gustado la experiencia.
La zona está genial, pero la limpieza y el trato deja mucho que desear.
Veo que no soy la primera a la que le pasa.
Svar från UNITY
Dear J. Molina,
Thank you for taking the time to share your experience. I am very sorry to read about what happened during your five-night stay with us.
Having already paid for your reservation and then being asked to pay again upon arrival must have been extremely frustrating, particularly when arriving late in the evening. I am equally sorry that you felt you were left to resolve the situation with eDreams yourself rather than receiving the support you expected from us.
I am also very disappointed to hear about the cleanliness of your first room. A guest should not have to raise the same concern several times or send photographs before appropriate action is taken, and I apologise that it took until your third day before you were moved to another room.
Finally, I am sorry that your interactions with our team left you feeling uncomfortable. Regardless of the circumstances, we want every guest to feel listened to, respected and genuinely looked after throughout their stay.
I would very much appreciate the opportunity to look into your case personally, including what happened with the payment. Please feel free to contact me directly at annlouise@unity-living.com with your booking details, and I will be happy to follow this up further.
Thank you for highlighting these issues, and also for your positive comments about our location and peaceful surroundings despite your disappointing experience.
Warm regards,
Ann-Louise
UNITY Hammarby Sjöstad
Good location and easy to reach with public transport. Nice equipped rooms. Everything goes with the app without any interaction with the staff. They only had to tell us the access works digitally after we contacted them how it works if your plane is delayed and you arrive after the reception’s opening hours to check-in.
The beds (especially the mattresses) and the pillows can be improved. The pillows were too soft and the mattress felt like there is a gap in the middle where you lie on. Funny thing: We did not understand why there is room for a dishwasher, but no space for a stove to cook a simple meal? The room description (in Booking.com) mentioned a stovetop, but we looked everywhere and could not find one. If it was hidden,… it was hidden very, very well. 😆🙈
Svar från UNITY
Dear Steve,
Thank you very much for taking the time to leave such a detailed review and for sharing both the positives and the areas where we can improve.
We’re happy to hear that you enjoyed our location, the surrounding area and the convenience of getting around Stockholm by public transport. It’s also lovely to hear that you found the area safe and family-friendly.
Thank you as well for your feedback regarding the mattresses, pillows and shower design. Comments like these are very valuable to us when looking at how we can improve the overall comfort of our rooms.
And regarding the missing stovetop – we completely understand the confusion, especially if it was stated in the room description on Booking.com! We will make sure to review the information shown there so that the facilities listed accurately reflect the specific room type booked.
We also appreciate your feedback regarding the digital arrival process. We want this to feel simple and clear, particularly for guests arriving after reception hours, and we will take your comments on the communication into consideration.
Thank you again for staying with us and for such constructive feedback. We hope to have the pleasure of welcoming you and your family back to UNITY in the future.
Warm regards,
Ann-Louise
UNITY Hammarby Sjöstad
Nous séjournons actuellement à l'hôtel chambre 1217 très déçu du manque de communication entre le personnel de la réception, nous avions réservé une chambre avec un lit double et malheureusement nous avons une chambre dortoir avec lit superposé, on nous a proposé de changer de chambre le lendemain donc nous avons accepté et rendu notre chambre mais en rentrant à l'hôtel dans la journée il n'y avait plus de chambre de disponible c'est vraiment un manque de professionnalisme on nous a fait attendre 30 minute ne sachant pas où on allait dormir. Tout ça au final pour retrouver notre chambre initiale.
Svar från UNITY
Dear Marie,
Thank you for taking the time to share your experience with us.
I am very sorry for the confusion surrounding your room and, in particular, the lack of communication regarding the room change. You should never have been left waiting without knowing where you would be staying, and I fully understand how frustrating and disappointing this must have been.
This is certainly not the experience we want our guests to leave UNITY with, and I would be happy to look into what happened and follow up on your case personally.
Please feel free to contact me directly at [annlouise@unity-living.com](mailto:annlouise@unity-living.com) so that I can take this further with you.
Thank you also for your kind ratings of our service and location despite this experience. We truly appreciate it and hope we will have the opportunity to welcome you back under much better circumstances in the future.
Warm regards,
Ann-Louise
UNITY Hammarby Sjöstad
The rooms are good, however the service is quiet questionable. I stayed here for a month they made me pay a deposit which I did. Upon check in I was not told anything just handed a key and told where my room is. Upon my departure they charged me 1500sek for deep cleaning which is absolutely ridiculous I sent 5 emails called 7 times and I kept getting told “email us” it’s now almost a month since my stay and they haven’t responded. I was onboard my flight and had a friend who lives in sweden try and liaison and they were told I can’t help you since you not the guest. BUNCH OF SCAMMERS rather go stay at Airbnb then this place. They don’t tell you anything about “the conditions of the room prior to departure” I forgot 2 items in the room and the 2 plates in the since, so say DEEP cleaning for that is ridiculous.
Svar från UNITY
Dear Dushant,
Thank you for taking the time to share your experience. I am very sorry to read about your frustration, and I completely understand that the lack of communication and follow-up after your departure has made the situation even more upsetting.
First and foremost, I sincerely apologize that you felt you did not receive the answers and clarification you were looking for. Having to contact us repeatedly without feeling that your concerns were properly addressed is understandably frustrating, and this is something we take seriously.
I would, however, like to clarify the SEK 1,500 cleaning charge. For our long-stay guests, information regarding the condition in which the room is expected to be left upon departure is included in the Terms & Conditions provided for the stay. If a room is left in a condition that requires cleaning beyond our standard departure cleaning, additional deep cleaning is carried out by our external cleaning company. The additional cost charged to us for this service is then passed on to the guest. The SEK 1,500 charge is therefore not an arbitrary fee, but relates to the additional cleaning required after departure.
That being said, we fully understand that expectations and conditions need to be communicated clearly. I am sorry if you felt this was not sufficiently explained during your stay or when you questioned the charge afterwards. We will take your feedback on board and review how we can make this information even clearer for our long-stay guests going forward.
Regarding your friend contacting us on your behalf, I also understand how frustrating that must have felt. At the same time, for privacy and security reasons, we are limited in what information we can discuss regarding an individual guest’s stay, payments or charges with someone who is not the registered guest.
I am genuinely sorry that this situation and the communication surrounding it have left you with such a negative impression of UNITY. We never want a guest to feel ignored or unfairly treated, and we appreciate you bringing this to our attention.
Thank you again for your feedback, Dushant. We will use it to improve how we communicate our departure conditions and how we follow up when guests have questions regarding additional charges.
Warm regards,
Ann-Louise
Unity Manager
