Omdömen om Unique Hotel

Michael WolschützLokal guide

BBBBBBBBBB12 oktober 202624 omdömen

Kleines Hotel mit zentraler Lage, die es einem erlaubt innerhalb kürzester Zeit zu den wichtigsten Sehenswürdigkeiten zu gelangen. Die Zimmer sind relativ klein, bieten aber alles was man benötigt. Das Frühstücksbuffet wartet mit diversen Broten/Brötchen, Käse Schinken, Marmelade, Jogurt (aus der 1 Liter Tetrapackung), Rührei und Speck auf. Das Personal ist sehr freundlich und konnte uns in einer misslichen Lage sehr rasch und unkompliziert weiterhelfen.

Peter SkoogLokal guide

BBBBBBBBBB10 oktober 202693 omdömen

Helt OK för priset.

Sussie ErssonLokal guide

BBBBBBBBBB7 oktober 2026425 omdömen

Va rpå Le Östermalm och åt brunch. Väldigt smakrikt. Ska absolut tillbaka

Aneei Aneei

BBBBBBBBBB13 september 2026

I am extremely disappointed with the service at this hotel. Honestly, for a hotel advertised as 4 stars on Booking.com, the level of customer service is unacceptable. If I compare the service here with a simple kebab shop, the kebab shop would provide much better and more welcoming service. The receptionist was not welcoming at all and spoke so quickly that it was difficult to understand her properly. When I booked the hotel, I was only told that breakfast was included. Nobody clearly informed me about the breakfast timing. On Sunday, I went to breakfast at around 10:35–10:38 AM and returned around 10:45 AM. I did not know that breakfast finished at 10:30 AM because this had not been explained to me at reception. When I asked the service lady if I could have some hot water to make tea, she simply refused to help me. I then asked if I could have some pancakes and scrambled eggs that were still available, but she only helped me with a plate and did not properly assist me. I then asked the bar staff if I could have a glass to get some orange juice. He was reluctant to give me one and told me that the bar was operated by a third party and was not part of the hotel. I found this completely unacceptable. Regardless of who operates the bar, guests should not be treated this way. I work in hospitality myself, and I always try to help customers and make them feel welcome. That is why I was especially disappointed by the attitude and lack of willingness to help from the staff here. After finally getting some food, I tried to sit down and relax. However, another staff member came and told everyone to leave the restaurant because they were going to clean and prepare the area for lunch. The same thing was being said to other guests, and everyone was being moved out of the restaurant into a much smaller seating area. This is not the experience I expect from a 4-star hotel. Guests may arrive for breakfast a few minutes early or late, and staff should deal with such situations politely and professionally instead of making guests feel unwelcome or simply kicking everyone out. There were around four service staff members walking around, yet nobody seemed genuinely interested in helping the customers. Overall, the staff were unwelcoming, unhelpful and lacked basic hospitality. This hotel is definitely not a relaxing or welcoming place, and based on my experience, I would not recommend it to anyone expecting genuine 4-star service.

SB

BBBBBBBBBB25 augusti 2026875 omdömen

I had a very positive experience at the Unique Hotel in Stockholm. The staff at reception were very friendly and welcoming. The brother at the reception even gave me a small breakfast, which was a very kind and thoughtful gesture, especially as I was travelling alone. The hotel has a very good location, right next to the church, and offers a pleasant outdoor area. Everything was very clean, modern and well maintained. Overall, everything was excellent and I had a very pleasant stay. 4 out of 5 stars.

nacho argente benitoLokal guide

BBBBBBBBBB21 augusti 202686 omdömen

Este hotel dice que tiene 4 estrellas, en España sería una pensión regular 4 noches hemos estado y no han limpiado ningún día, solamente estiran las sábanas, las 4 estrellas no las he visto por ningún sitio,ni siquiera en el desayuno El personal de recepción y el que había en el desayuno muy amables y agradables