Astonished by the racist shop personnel. The person employed was rude and uninterested in attending to our needs. Furthermore lied about not speaking English. When we started to speak Swedish, he was forced to communicate and showed no interest in running the store. Avoid this store!
Svar från Smycka Tumba Centrum
Thank you for sharing your experience. We are sorry to hear that you felt poorly treated during your visit. We take allegations of disrespectful or discriminatory behavior very seriously. This is not the level of service we expect from our stores, and we will look into what happened to better understand the situation. At the same time, we would like to clarify that language difficulties or misunderstandings should never be interpreted as a lack of respect or willingness to assist. Regardless of language, every customer should be treated professionally and courteously. We regret that your experience did not meet these standards and appreciate you bringing your concerns to our attention. Sincerely, Smycka
