Riksbyggen in Borås serves as a reliable financial manager for housing cooperatives, handling budgeting, annual reports, fees, and loans with high accuracy. They also oversee technical management and daily property caretaking, including ground upkeep, stairwell cleaning, and maintenance planning. While their financial guidance is strong, their operational service falls short. Communication is often slow, and resolving maintenance requests or repairs takes sometimes long and requires frequent follow-ups. Overall, they are dependable for managing association finances, but their customer service and routine maintenance need major improvement.
Svar från Riksbyggen
Hello Amir, Thank you for taking the time to share your feedback and for highlighting both our strengths and the areas where you believe we can improve. We are pleased to hear that you value our financial management services and our commitment to supporting housing associations with budgeting, reporting, and long-term planning. At the same time, we take your comments regarding communication, response times, and handling of maintenance matters seriously. Delivering high-quality service across all aspects of property management is important to us, and we continuously work to improve our processes and customer experience. Your feedback is valuable and helps us identify opportunities for further development. Thank you again for your review. Kind regards, Micke, Riksbyggen
