Rigtig fin hotel... centralt... nem at finde... sødt personale.... fantastisk morgenmad. Vi havde bøtn på 11 og 14 år med. Er man til bløde senge er De fantastiske. Der er puder nok og i forskellige fastholder. Værelset er meget mørkt, da vi kiggede lige ud i 4 vægge og kunne knap se himlen.... Da vi tjekkede ind... og ville se lidt tv... virkede TV'et ikke... dette fortælle vi, da vi går ud til aftensmad og da vi kommer tilbage for vi tilbudt at skifte værelse, da TV'et ikke kan fikses. Så vi skifter og alt virker. Overordnet et godt ophold og hyggeligt hotel, tæt på shopping...
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Omdömen om ProfilHotels Opera Göteborg
HotellNils Ericsonsgatan 23, 411 03 Göteborgligula.se
Bra
3 614 omdömen · 2 källor
Upptäck Ligulas 50 hotell – ProfilHotels, Good Morning Hotels, Motel L och Collection. Perfekt för weekends, affärsresor och semestrar.
ProfilHotels Opera Göteborg har betyget 3,8 av 5, sammanvägt från 3 614 omdömen: 3,9 på Google (1 832) och 3,7 på Tripadvisor (1 782).
Kedja: Ligula Hospitality Group AB
Källa: Bolagsverket och SCB
Omdömen
Visar 70 av 3 614 omdömen som betyget bygger på. Omdömena hämtas från källan som står vid varje omdöme. De som är skrivna på Betyga publiceras först när adressen de skrevs från har bekräftats och omdömet har lästs igenom. Vi kontrollerar inte att den som skrivit har varit kund.
Skulle äta frukost men det var kö förbi hissarna och inga lediga platser, samt att rummet var färdigt men fick inte tillträde om man inte betalade 250kr. Vilket jävla skämthotell!! Aldrig mer. !!
RapporteraW samym centrum, pokoiki malutkie ale na 1 noc wystarczające, wygodne lozka, bardzo miła obsługa, smacznego śniadania Polecam
Svar från ProfilHotels Opera Göteborg
Thank you so much for your wonderful feedback! We’re delighted to hear that you enjoyed your stay in the heart of the city and found our beds comfortable. It's fantastic to know that our team made a positive impression on you, and we will certainly pass on your kind words to them. We look forward to welcoming you back for another visit soon! 😊 Best regards ProfilHotels Opera
The room was very small, and overall the hotel felt a bit tired and lacked atmosphere. We booked during a busy festival period when finding accommodation in the city centre was difficult, so our options were limited. Unfortunately, the stay was a little disappointing, and we expected more for the price.
Svar från ProfilHotels Opera Göteborg
Thank you for taking the time to share your thoughts with us. We truly appreciate your feedback regarding the size of the room and the overall atmosphere of our hotel. Your comments are invaluable as we strive to enhance our guests' experiences. We understand that your stay during a busy festival period may have influenced your expectations, and we regret that we did not meet them fully. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay.
No smart tv your kidding
Svar från ProfilHotels Opera Göteborg
Thank you for taking the time to share your feedback with us. We appreciate your comments regarding the absence of a smart TV, and I understand how that could be disappointing. Your insights are invaluable as we strive to enhance our guest experience. We hope to welcome you back in the future! 😊 Best regards ProfilHotels Opera
Svar från ProfilHotels Opera Göteborg
Thank you for taking the time to share your feedback with us. We appreciate your honesty and will use your comments to enhance our services. If there are specific areas you feel we could improve upon, please feel free to share. We hope to have the opportunity to welcome you back in the future! 😊 Best regards ProfilHotels Opera
Omdömen om hela kedjan
Trustpilot samlar hela kedjan på en sida, så de här omdömena gäller alla platser och räknas inte in i betyget för den här.
Omdömena hämtas från källan som står vid varje omdöme. De som är skrivna på Betyga publiceras först när adressen de skrevs från har bekräftats och omdömet har lästs igenom. Vi kontrollerar inte att den som skrivit har varit kund.
We booked the good morning hotel/because it looked nice for a overstay
We booked the good morning hotel/ vessel in gotenburg. Check-in went smooth and the girl at the reception was very good. After a litlle while we found out she was handling the reception / bar / kitchen and problems of the guests at her own. Guests arriving needed to wait for check in 15 minutes, same at the bar and ordering food. I wonder if management know about this situation?? And how is safety managed for all guest??? Where is the Muster point, who checks if everybody is of the vessel when a situation occurs. One person taking care off all things and responsabilities ? I had a discussion with my wife to leave the vessel and book something else with extra costs cause this company is playing with our and other lives. Shame on the managment with ostrich politics. I hope somebody from the managment will pick this up, i hope people will not be booking anymore. Rob Schadé.
RapporteraI had couple of booking in different…
I had couple of booking in different hotels, all of them accepted to cancel my booking due to corona virus crisis but This hotel was the only one which refused to cancel or modify the booking date for me due to corona virus crisis! It’s a shame! Also the receptionist was so rude!
RapporteraNo customer service
I booked a room with this hotel group in Lund but due to covid we were unable to travel, we contacted all the hotels we had booked for the trip and everyone understood the circumstances and cancelled our bookings except this hotel group.They refused any refund, charged the full price and did not answer any emails. Once they have your booking they dont care and have no customer service or respect. I will never use this hotel group again and recommend you dont either.
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