Omdömen om Nordea

Maciej Bożyk

BBBBBBBBBB20 oktober 20266 omdömen

Very good service!

Johan RosellLokal guide

BBBBBBBBBB22 juni 2026338 omdömen

HEJ.ALLA GLADA OCH TREVLIGA MÄNNISKOR.HÄR KAN MAN FÅR HJÄLP MED PENGAR ÖVERFÖRNING ELLER PÅ KONTON JOHAN ROSELL LUND

Sebastian Pineda Pineda

BBBBBBBBBB26 januari 2026

I do not understand all the bad reviews to this Bank, because It was a really nice experience in my case. I am an expat working at Lund University and I have nothing bad to say about the service at all. Everything was clear, polite and efficient, from the call with the agent that booked the appointment for me to the meeting in person at the branch with Ida Tornblom, such a kind and helpful person!

نجم

BBBBBBBBBB9 januari 2026

Very bad service, and I need to activate the bank on my new device, and I visited their site, one of the employees came out of the door and started complaining, and we are beggars, and if you want to come on normal days, you will find it closed, the worst bank ever 👍🏼

Per FischerLokal guide

BBBBBBBBBB19 november 202580 omdömen

Inte en bra oplevelse. Inte møgligt at ringe som och ingen service. Jag skulle lamna nogan paper om mit foretäg, som Nordea har skriver at jag kunna lamna i nærmeste filial. Damen der oppnat døren gav ingen service og lignat en nogat som vi på dansk kalder "hønserøv".

Farhan Ejaj

BBBBBBBBBB24 februari 20252 omdömen

I had the best service in Nordea lund branch. As an international student no bank was interested to open an account for me (as i have a coordination number). The interaction with the service personnel were smooth & they were very helpful interms of providing valuable information & steps.

Eyu lemma

BBBBBBBBBB18 december 2024

At Nordea Lund, we were treated very poorly by one employee, a woman sitting in the middle of the office. Her behavior was unprofessional and unacceptable, and I believe her actions need to be reviewed. She was extremely rude, disrespectful, and appeared to be frustrated with her job. It seemed as though she was deliberately pushing customers away from the bank. I went to Nordea to help my friend open a new bank account. He had all the required documents, including a work contract and a Swedish ID card. Initially, they told us it would take one month to open the account. I explained that my friend needed his salary by the end of the month and could not wait that long. After much discussion, she finally gave us an appointment for the next day. During the appointment, she processed the application, sent the bank card to his address, and everything seemed fine—except she didn’t provide the personal code needed to activate BankID. We returned to the bank five times to get the personal code, but she refused to give it to us each time. She kept repeating the same excuse, claiming that the account was still being reviewed. This caused significant delays, especially during the holiday season, when many people are unavailable. My friend’s employer urgently needed his bank details, but despite our repeated efforts, she continued to withhold the personal code. Eventually, I realized that this wasn’t a procedural issue; it felt personal. Her behavior made it clear that she didn’t want to assist us, and I believe this was because we are two Black men seeking help to open a bank account in Sweden. Frustrated, I called Nordea’s call center to ask how long it should take to receive the personal code. They informed me it should take less than a minute. So, instead of going back to the Lund branch, we visited the Malmö branch. The staff there fixed everything in less than a minute. They even helped my friend download the app and set everything up on the spot. Their professionalism and efficiency were a stark contrast to the treatment we experienced at the Lund branch. I strongly believe someone needs to investigate the Lund branch, review the actions of this employee, and ensure no other customer is treated this way. Everyone deserves equal and respectful service, regardless of their background.