

Omdömen om Motel L Lund
HotellTelefongatan 14, 224 81 Lundligula.se
Mycket bra
753 omdömen · 2 källor
Upptäck Ligulas 50 hotell – ProfilHotels, Good Morning Hotels, Motel L och Collection. Perfekt för weekends, affärsresor och semestrar.
Motel L Lund har betyget 4,3 av 5, sammanvägt från 753 omdömen: 4,3 på Google (537) och 4,2 på Tripadvisor (216).
Kedja: Ligula Hospitality Group AB
Källa: Bolagsverket och SCB
Omdömen
Visar 50 av 753 omdömen som betyget bygger på. Omdömena hämtas från källan som står vid varje omdöme. De som är skrivna på Betyga publiceras först när adressen de skrevs från har bekräftats och omdömet har lästs igenom. Vi kontrollerar inte att den som skrivit har varit kund.
I stayed here for 14 days during autumn of 2026. In general, a very nice place with what you need. Especially the breakfast was great, with lots of options. Cutesy decoration of the rooms and common areas make it feel a lot less sterile - I love the look of the lobby! The skybar is also a plus, with great views over both Øresund and the city below. Even the view from my 4th floor room was absolutely stunning during sunsets. I wasn't super impressed by the cleaning, with dust gathering in several corners of the room. The overhead shower head was also so caked with limescale that it couldn't really be used without the streams going in odd directions (but the hand-held shower head was fine for my use, anyway). The bed seemed clean though, and so did the little working desk and chairs. Half-way through my stay, they forgot to give me a fresh small towel, and the employee in the lobby didn't really understand when I tried to explain. No huge problem (I started out with 2 large and 2 small towels, after all), but still. They were also oddly stingy about the toilet paper: only giving me a new roll (not a SPARE roll) when I was dangerously close to running out. Wi-fi worked to a degree, though it was annoying having to re-login every day, and it did drop out at times. Definitely not good enough for video calls from the room. One night I got woken up by someone snoring in an adjacent room, so despite the building seeming fairly new, I guess the walls aren't quite as thick as I might have wanted. I also don't really understand why they play music out in the hallways, I could hear it inside the room at times. The place is a very short walk away from a tram stop, so it's easy to get around in Lund from here, even though it's not exactly in the center of the city. There are also several supermarkets at a short distance away, and a few nearby places to find decent food as well (Aiko Sushi around the corner is worth a visit!). Edit, to answer their question: I was in room 416. Also, I forgot to mention that one day, the cleaning personnel took away an empty soda can and soda bottle from my desk (not in the trash) that was technically worth some deposit money. I would have probably left them in the trash later - too lazy to go to the store to get the deposit back - but I feel like they shouldn't just grab them like that, you know?
Svar från Motel L Lund
Dear Guest, Thank you for taking the time to share such detailed feedback about your 14-day stay with us. We’re delighted to hear that you enjoyed our breakfast selection, the room decor, the lobby, and the beautiful views from our skybar and your room. At the same time, we’re sorry to hear about the issues you experienced with the cleaning, shower head, towel replenishment, toilet paper, Wi-Fi, and noise. Your comments are valuable to us, and we will share them with the relevant teams so we can look into these matters and improve our guests’ experience. To help us investigate your feedback more thoroughly, could you kindly let us know which room you stayed in during your visit? Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Kind regards, Jenny Alm Lindstam General Manager Motel L Lund
Tolokai nuo centro
Svar från Motel L Lund
Hi Dainius, Thank you so much for your review! We're happy to hear that you enjoyed your stay with us. Your feedback about our location is greatly appreciated, and we hope it made your visit even more enjoyable. We look forward to welcoming you back soon! 😊
Svar från Motel L Lund
Hi Kapusta! Thank you so much for your fantastic review! We’re happy to hear that you had such a wonderful experience during your stay with us. Your kind words truly make our day! We look forward to welcoming you back soon! 😊
Svar från Motel L Lund
Dear Mircea, Thank you for the 5 stars! We're happy to hear that you are satisfied. We hope to welcome you back again soon! 😊 Best regards Motel L Lund
Lite dyrt med tanke på vad du får.
Svar från Motel L Lund
Thank you for taking the time to share your thoughts with us. We appreciate your feedback regarding the value of your stay, and we will certainly use it to enhance our offerings. Your insights are invaluable to us as we strive to improve. We hope to have the opportunity to welcome you back in the future! 😊
Regelmäßiger halt auf unseren Schwedentouren. Sehr schön, sauber, modern und sehr gutes Frühstück. Die Skybar ist zu empfehlen.
Svar från Motel L Lund
Thank you so much for your review! We're thrilled to hear that you enjoyed your stay with us and that you found our hotel to be beautiful, modern, and clean. We are very happy to hear you appreciated our breakfast and the Skybar as well. Your feedback is invaluable, and we look forward to welcoming you back to Motel L! Best regards Motel L Lund
Wesley at the reception is really kind! The double room I stayed in was clean and comfy
Svar från Motel L Lund
Dear Elaine, Thank you so much for your feedback! We're thrilled to hear that you had a fantastic stay and found our double room clean and comfortable. I will pass on your kind words to Wesley! We look forward to welcoming you back soon! Best regards Motel L Lund
Svar från Motel L Lund
Dear Yahta, Thank you for taking the time to share your feedback! We're delighted to hear that you had a positive experience with us. Your insights are invaluable, and we will certainly use them to continue improving our services. We hope to welcome you back soon! 😊 Best regards, Motel L Lund
Omdömen om hela kedjan
Trustpilot samlar hela kedjan på en sida, så de här omdömena gäller alla platser och räknas inte in i betyget för den här.
Omdömena hämtas från källan som står vid varje omdöme. De som är skrivna på Betyga publiceras först när adressen de skrevs från har bekräftats och omdömet har lästs igenom. Vi kontrollerar inte att den som skrivit har varit kund.
We booked the good morning hotel/because it looked nice for a overstay
We booked the good morning hotel/ vessel in gotenburg. Check-in went smooth and the girl at the reception was very good. After a litlle while we found out she was handling the reception / bar / kitchen and problems of the guests at her own. Guests arriving needed to wait for check in 15 minutes, same at the bar and ordering food. I wonder if management know about this situation?? And how is safety managed for all guest??? Where is the Muster point, who checks if everybody is of the vessel when a situation occurs. One person taking care off all things and responsabilities ? I had a discussion with my wife to leave the vessel and book something else with extra costs cause this company is playing with our and other lives. Shame on the managment with ostrich politics. I hope somebody from the managment will pick this up, i hope people will not be booking anymore. Rob Schadé.
RapporteraI had couple of booking in different…
I had couple of booking in different hotels, all of them accepted to cancel my booking due to corona virus crisis but This hotel was the only one which refused to cancel or modify the booking date for me due to corona virus crisis! It’s a shame! Also the receptionist was so rude!
RapporteraNo customer service
I booked a room with this hotel group in Lund but due to covid we were unable to travel, we contacted all the hotels we had booked for the trip and everyone understood the circumstances and cancelled our bookings except this hotel group.They refused any refund, charged the full price and did not answer any emails. Once they have your booking they dont care and have no customer service or respect. I will never use this hotel group again and recommend you dont either.
RapporteraLiknande företag i Lund
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