Changed disc brakes and brake pads on all four wheels, and after 2 years I had to replace everything again because it had fallen apart. Also, when ordering a new master key for the car, they gave me an extra spare key instead and insisted it was a master key. They later fixed it so that I got a master key, and the spare key was free, but the spare key doesn't work. The customer service is terrible. They are incredibly rude behind the counter. They don't seem to care about the customers at all. The worst place I have visited, and it turned out to be extra expensive due to their lack of competence. However, I can recommend Boden instead. It's a bit further to drive, but they are friendly and you get what you ask for without any problems.
Svar från Mekonomen
Hello! Very sad to hear that you had this experience, we would like to know more in order to provide a better service going forward. We would appreciate it if you would like to describe your experience to us here: https://www.mekonomen.se/kundtjanst/reklamationer-och-klagomal Alternatively, call us on: 0771-72 00 00 We thank you for your feedback and wish you a continued good day. Best regards, Mekonomen Kundservice.
