Bought a ceiling lamp two years ago , i have a very high ceiling,so i must use a extra long ladder to hang it and it is not easily accesible. The lamp came with 18 x small bulbs , soon after hanging the lamp, we started seeing some bulbs blinking and went off ..it was a nightmare to climb up and change the fused lamps..each time , i had to take the fused ones to the shop and they will replace with another model . this continued for long , multiple visits. Then i removed the whole lamp and took it to the shop, the staff there were least bothered, they told there is no issue with the lamp but with the bulbs, they were not ready to replace all the remaining bulbs . Instead they just replaced one bulb. So the story continues.. now the 2 year warantty is over and they will not replace the bulbs free of cost. there are 4 of them that is now off . Be careful when you buy from here, either their product is sub standard or they are not ready to fix the issue once and for all.
Rapportera
