I had a very unpleasant experience at this store. The guy at the counter was not even trained properly - neither for the store procedures nor for customer interaction. He was keeping his arm on the weighing scale and adding another 200 gms to the veg item which I had already weighed. When I asked him politely to do a reweigh he was shouting back at me and canceled the whole item without my consent. Customers deserve accurate billing, respectful treatment, and the confidence that they are paying for the actual weight of their purchases. This incident raises serious concerns about both the accuracy of the weighing process and the way customer complaints are handled at this store. I will not be returning to this store, and I would strongly encourage the management to address this issue before more customers have a similar experience.
Rapportera
