BilpoolPyramidvägen 9C, 169 56 Solnakinto-mobility.se
Mycket bra
4 omdömen · 1 källa
KINTO Share ger dig frihet till att välja mellan en lång rad bilar – helt utan driftskostnader.
KINTO Share i Solna har betyget 4,2 av 5 från 4 omdömen på Google, där snittet är 3,8.
Omdömena hämtas från källan som står vid varje omdöme. De som är skrivna på Betyga publiceras först när adressen de skrevs från har bekräftats och omdömet har lästs igenom. Vi kontrollerar inte att den som skrivit har varit kund.
En massa idioter som använder parkeringsplatsen som genomfart istället för att ta vägen som går 3 meter bort, varenda gång man ska ut från parkeringen med bilen står bilar och blockerar den enda in- och utfarten så man får vänta
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Absolutely useless. Hard to express how bad their service was - very angry about how much cost and inconvenience they caused us. We'd booked a car for a month, they took 7500kr from our credit card and sent us confirmation which we noticed said the registration number was FAKECAR46 when we came to collect the car. Obviously we couldn't access the car because it didn't exist - they'd linked our booking to a test car. We rang support who said they would fix it. We rang back when we heard nothing, again they said they would fix it in 15 mins and call us back. About half an hour later they called and said they couldn't fix it that day but could sort it so we could pick up the car the next morning. By this time we'd been waiting by the car park for 2 hours and were forced to take a taxi home (for which they ought to reimburse us, still waiting for a response). No confirmation of a new booking had come by the next morning when they promised they would have a car for us to collect, so now we've had to book a short term hire elsewhere. The worst part of it is that we had previously had a booking before deciding to lease a car from Kinto for a month, at which point we cancelled it, naively thinking that Kinto weren't utterly incompetent. Now we've had to book for over 1000kr more than our original booking, so aside from the inconvenience Kinto has cost us significant money and taken 7500kr for a car they haven't provided.
Svar från KINTO
Hi Chris, We're truly sorry for the inconvenience you've experienced. This was an unfortunate situation, and we sincerely apologize. We’ve been in contact through our customer service team, who have worked to resolve the issue. Your feedback is important to us, and we’re continuously improving our processes to prevent similar problems in the future. Customer care KINTO
Toppen!! Rimliga priser och bra bilar.
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Vad platsen erbjuder, enligt uppgifterna vi samlat in.
Bilpool i Solna, högst betyg först. Samma grupp som betygen på sidan jämförs med.
