Svar från House of solution
We don’t know this person and they’ve never been to the shop before. House of Solution


DatorreparationBergsgatan 6, 211 54 MalmöGrundat 2014houseofsolution.se
Utmärkt
232 omdömen · 1 källa
Vi utför reparationer på kända produkter som Apple, Lenovo, Samsung, Dell, HP, Asus, Toshiba, Acer och Microsoft
House of solution i Malmö har betyget 4,8 av 5 från 232 omdömen på Google.
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Svar från House of solution
We don’t know this person and they’ve never been to the shop before. House of Solution
Absolutely the best repair place in Skåne, the guy is a genius and helped so much with a solution that nobody else could help. Heartly recommend
Svar från House of solution
Thanks 🙏
They were very helpful and fixed the issues i was having with my laptop.
Svar från House of solution
Thanks 🙏
Vänlig och snabb. Fixade min vattenskadade macbook kvickt.
Svar från House of solution
Tack!
I can recommend this repair shop. They fixed my Lenovo laptop, which had stopped starting up and charging because of a short circuit. The repair cost 1,300 kr, plus the diagnostic fee. Since almost everything in this laptop is integrated into the motherboard, many places might have recommended replacing the whole motherboard or buying a new laptop. I dropped it off on Saturday, and it was ready by Tuesday morning. They seem very good at diagnosing and repairing hardware problems.
Svar från House of solution
Thank you for your feedback, we are happy to be of service to you.
Trevligt bemötande. Bra service. Jobbet utfördes snabbt och dessutom för ett bra pris. Rekommenderar.
Svar från House of solution
Thanks for your feedback. 🙏
Riktigt bra service från House of Solution! De fixade min Mac snabbt och professionellt. Väldigt trevligt bemötande och hjälpsam personal. Jag är supernöjd med både servicen och resultatet och kan varmt rekommendera dem!
Svar från House of solution
Thank you. 🙏
I am disappointed with my overall experience at this repair shop. I brought my laptop in after it stopped powering on due to liquid damage (27/06/2026). After the initial diagnosis, I was told the issue had been identified and repaired, and the laptop was returned to me. However, the very next day I reported a new power-related issue: the charger was not being detected during normal operation, and the battery would only charge after being left connected in standby for several hours. I returned the laptop under the service warranty expecting a professional diagnosis, clear communication, and a resolution. Instead, I experienced poor communication, changing diagnoses, no written technical documentation, and no estimated repair timeline. More importantly, I lost confidence in the repair process because of the lack of communication and follow-up. In my opinion, the biggest weakness of this business is not necessarily the technical repair itself, but the way they manage their customers. There was little effort to provide updates, answer my questions directly, or keep me informed throughout the process. Instead of working with the customer to reach a successful resolution, I was left having to repeatedly ask for information with no clear timeline or written diagnosis. A professional repair service should communicate proactively, provide clear and documented diagnoses, answer questions transparently, and keep customers informed until the repair is completed. Unfortunately, that was not my experience. For that reason, I cannot recommend this shop for motherboard-level repairs.
Svar från House of solution
We are genuinely sorry that your experience left you disappointed and without confidence in our repair process. We understand how frustrating it must have been to return your laptop under warranty and then have to repeatedly ask for updates without receiving a clear written diagnosis or repair timeline. Our communication has unfortunately been slower than usual during the summer holiday period. At present, one person is handling the technical repairs, emails, and telephone enquiries. While this explains some of the delays, it does not excuse our failure to keep you properly informed. We should have communicated more proactively and documented the diagnosis and next steps more clearly. Liquid-damaged motherboards can sometimes develop additional or intermittent faults after the initial repair, but we recognise that any changing diagnosis must be explained clearly and transparently. We are sorry this was not handled better in your case. We take your feedback seriously and are reviewing how we provide written repair updates, estimated timelines, and follow-up communication. We would still appreciate the opportunity to speak with you directly, explain the current technical findings, and work toward a fair resolution.
I went to this repair shop to have my laptop screen replaced, but unfortunately my experience was very disappointing. After replacing the screen, they failed to properly secure the display bezel, and it keeps coming loose. On top of that, the hinge connecting the screen to the laptop chassis ended up breaking, even though it was not damaged before the repair. To make matters worse, after the screen replacement, the built-in microphone stopped working. Either the microphone cable was not reconnected properly or it was damaged during the repair. I expected a professional repair, but instead I got my laptop back in worse condition than when I brought it in. Unfortunately, I cannot recommend this repair shop.
Svar från House of solution
Hi Lorenzo, thank you for taking the time to share your feedback. We're genuinely sorry to hear that you were dissatisfied with your experience. We take great pride in our workmanship and stand behind every repair with our service guarantee. We were surprised to read your review, as we never received any communication from you after you collected your laptop. Had you contacted us, we would have gladly inspected the device and corrected any issues at no additional cost if they were related to our repair. Customer satisfaction is very important to us, and we always encourage customers to reach out if they experience any problems so we have the opportunity to make things right. Please contact us at your earliest convenience or bring the laptop back to the shop. We'd be happy to inspect it and work with you to resolve the concerns you've described. We appreciate your feedback and hope you'll allow us to restore your confidence in our service.
Amazing place. They managed to change battery of my massage pistol as well as changing my pc psu without any problems. Resonable price and quick. Highly recommend this place. They are indeed a house of solutions!😁
Svar från House of solution
Tack!
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