Omdömen om Handelsbanken

Sasa PayLokal guide

BBBBBBBBBB17 juli 2026122 omdömen

Bra läge, professionell personal. Stort tack till Ninorta för mycket professionell och exceptionell service.

Robin NilssonLokal guide

BBBBBBBBBB29 december 202524 omdömen

Helt ovilliga att ge personlig service

Ricky

BBBBBBBBBB7 oktober 20252 omdömen

Fullständigt värdelösa, service och bank är närmast motsatsord sedan mååånga år tyvärr. Instämmer med flera andra, man ser 3-4 anställda som gör annat trots en kö med kunder. Några lyckas till och med gå på lunch, FÖRBI kunderna, trots att de bara har öppet några få timmar, just runt lunch🤕 Men de jobbar aktivt med att ta bort allt som de inte tjänar bra på för att göra stora vinster och göra det väääldigt svårt (omöjligt?) att öppna nya banker/konkurrenter...

Eugeniu CLokal guide

BBBBBBBBBB5 augusti 202530 omdömen

Doing international payments is a nightmare with Handelsbanken. I’ve been a customer at Handelsbanken since 2014, but after all these experiences, I’m seriously considering switching bank. One Friday morning, I arrived early at the Vällingby branch to get help with making an international payment within the EU. To my surprise, Handelsbanken doesn’t offer all currencies even for EU countries — which is very strange. I expected that visiting the branch in person would help, but unfortunately, it didn’t. They simply don’t support some currencies as payment options. The staff at the desk are generally friendly. One particular staff member, Kadife, was polite and smiled, but she seemed to be working in "vacation mode" — not fully present and seemingly unaware of the urgency of my situation. I explained that I needed to make an urgent payment. She assured me she would process it the same day and send me the payment confirmation by email. This was on a Friday, but I never received the promised email. On Monday morning, I was desperate and tried calling and emailing her, as the payment was still pending. I received no response. I had no choice but to go back to the Vällingby branch, where I found out that Kadife was off sick. Thankfully, another staff member, Johan, was extremely helpful. He processed the payment the same day, as promised, and although the payment confirmation arrived the next day, at least the transaction went through. Overall, I give Handelsbanken — and specifically the Vällingby branch — one star due to this poor experience and lack of reliability from some of their personnel.

FareemLokal guide

BBBBBBBBBB28 juni 202526 omdömen

By far one of the worst branches of bank's I have dealt with. An absolutely incompetent set of people, barring maybe Johan Brogen Gustafsson who tried helping me about 8 months ago. For a year and a half they have been totally vague about a basic issue (me receiving a payment against invoices), leaving me absolutely clueless. My last mail to them has gone unanswered for nearly two months now. They know ZERO about banking - and I'm saying this have worked in a bank, and having dealth in banks across various countries. And, beyond that they know zilch about customer service. Inept to the core. Changed my bank. Good luck to them keeping this branch alive. I'm forced to give them a single star to post this. They do not deserve that too.

suraj tiwari

BBBBBBBBBB17 mars 20252 omdömen

Värdelös och arrogant receptionist kille i Handelsbank Vallingby. Jag var där för att öppna bankkonto. Först skickade han tillbaka mig på grund av otillräckliga dokument, sedan var jag där med tillräckliga dokument men jag fick inte hjälp andra gången också. Riktigt dålig personal. Jag rekommenderar inte alls.

Zephyr (Zephyr)

BBBBBBBBBB23 oktober 20248 omdömen

Wonderful Service. Always slove my problem immediately.

Sarvar Yokubkhujaev

BBBBBBBBBB24 januari 20244 omdömen

I customer 5 years for bank but I missed one letter for answer they closed my account in 3 weeks :( BAD SERVICE)