Omdömen om Åhléns

Mirela WasztylLokal guide

BBBBBBBBBB4 oktober 202619 omdömen

I went to this store to return an item within the 30-day window. The staff member told me I couldn't return it because I didn't have the original payment card with me, so I left without returning it. I then contacted Åhléns customer service, who confirmed that within 30 days the original card is not required, and that a credit note is issued if the card isn't present. So the information I got in store was wrong, and I made a trip for nothing. Return rules are basic information that staff should know. Please make sure your team is trained on this so other customers aren't sent away the same way.