Omdömen om The Case Factory

Ruggero CarraraLokal guide

BBBBBBBBBB8 juni 2026271 omdömen

No physical store.

Anna Wiklund

BBBBBBBBBB11 februari 20218 omdömen

Snyggt fodral men plasthöljet är inte av tillräckligt bra kvalite och jag är försiktig med min telefon. Hade inte köpte de dyraste fodralet med tanke på hållbarheten.

Sandra A Boumah GuichardLokal guide

BBBBBBBBBB29 december 201919 omdömen

I ordered a phone case on December 12 for a Christmas gift. I am in France. The package has been held by fedex with no estimated delivery date, the delivery tracking shows that delivery was attempted on Dec 19: I was at home all day and there is a constant concierge service in the building and the delivery van never came, and never left any ‘we missed you card’. I first contacted the merchant on Dec 23 am to ask for help finding my package, they eventually replied to my email that afternoon, explaining they were sorry but would only be able to help me find out on Dec 27, after their vacation... The 27 came and went, no news from TCF and I had to send them an email reminder and an instagram post to ask for help again. After a protracted back and forth the team wrote me to contact fedex directly and go away, using some pretty rude messages on Instagram, and most importantly in total contravention of their contractual obligation under EU law to ensure proper delivery of the goods to their customer. In the EU the sales contract is between the website and the customer, relieving yourself of your merchant obligation by sending your customers to incompetent delivery services is illegal. Having treated me appallingly they then ended the exchange by saying I had ‘bad attitude since the beginning’ when I had been nothing but courteous, and basically didn’t offer any solution or courteous customer help. I will be complaining through the payment company and other consumer protection bodies. Reading the other unhappy reviews it seems that blaming the customer and treating them poorly is a habit at TCF... Avoid these unprofessional people at all cost and go spend your money elsewhere.

Amanda Johnson

BBBBBBBBBB27 december 2019

The most beautiful cases I have ever seen. Discovered their store when visiting Stockholm and I was blown away. Will make your iPhone stand out from the crowd!

Noor ul Islam

BBBBBBBBBB13 december 20192 omdömen

Been using The case factory iphone cases for many years now. Great to see more style and color options to choose from. Feels secure and classy holding their cases. 👍

Sarah SchroederLokal guide

BBBBBBBBBB9 december 201925 omdömen

Hi all, I don't understand these (partly) bad reviews. I ordered a case online, and it is honestly the nicest case I've ever owned. I read these reviews here after I ordered, and got kinda nervous. But my case (made of beautiful snake leather) looks great and is very well produced. Thanks and I would order again anytime! Sarah