They don’t have time for new clients
Svar från TA Nails & Beauty
Hi! We’re sorry that there was a misunderstanding during your visit. Unfortunately, there was a language barrier, as you didn’t understand Swedish and I don’t speak much English. You already had long nails, and some of them were broken and needed to be rebuilt. You requested gel nails, and I tried to explain that this would require more time because of the length and the number of nails that needed to be redone. Unfortunately, our schedule was fully booked for the day, with another client arriving after you. I didn’t want to rush your nails or make the next client wait. I was trying to explain that we could choose another option or book another appointment so I could do your nails properly and carefully. However, before we had a chance to discuss the options or find a solution together, you chose to leave the salon. It’s unfortunate that we couldn’t understand each other better. We always strive to provide our clients with good service and quality work. I would also like to mention that I needed the help of a translation tool to write this response, as my English is limited. I hope this helps explain the situation more clearly and avoids any further misunderstandings. Thank you for your feedback.
