

Omdömen om Stromma Under The Bridges Of Stockholm
SightseeingarrangörNybroplan 2, 111 47 Stockholmstromma.com
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79 omdömen · 1 källa
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Stromma Under The Bridges Of Stockholm har betyget 3,5 av 5 från 79 omdömen på Google, där snittet är 3,3.
Omdömen
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Nice and relaxing bote ride.
Svar från Stromma Under The Bridges Of Stockholm
Hello Ursula, thank you for your lovely review! We're happy to hear you had a relaxing boat ride. ☀️ We hope to welcome you on board again! Best regards, Stromma
I’m extremely disappointed with my experience with Strömma. I went to the Strömma ticket kiosk and specifically asked for the Stockholm Highlights tour. Instead, I was issued a ticket for the three-hour “Archipelago Tour with Guide.” I did not realise at the time that I had been given a completely different tour from the one I had requested. My ticket clearly confirms that I was issued the Archipelago Tour, departing at 15:00. Unfortunately, the tour I was mistakenly put on was also extremely disappointing. The biggest problem was the timing of the commentary. The guide repeatedly described landmarks and points of interest long before we were actually able to see them — sometimes around ten minutes beforehand. By the time the relevant sight came into view, he had long since moved on to something else. It made it incredibly difficult to connect what we were being told with what we were actually looking at, which rather defeats the purpose of having a live sightseeing guide. Eventually, I approached the guide and politely explained the problem: he was describing things considerably earlier than passengers were able to see them. His response was: “That’s why you have a map.” This was particularly unhelpful because none of the passengers sitting around me even seemed to know that there was a map. It had certainly never been pointed out or explained to us. More importantly, passengers on a guided sightseeing cruise should not have to spend the journey studying a map and trying to work out which landmark the guide was referring to several minutes earlier. Surely the purpose of live commentary is to explain what passengers are seeing at approximately the time they can actually see it. Unfortunately, the delivery of the commentary was also extremely monotonous. Combined with the poor timing, it made what should have been an enjoyable three-hour cruise through a beautiful part of Stockholm feel very long indeed. The Stockholm archipelago itself is beautiful, and the scenery obviously isn’t the problem. The experience was let down by the quality and timing of the commentary and, most importantly, by the fact that this wasn’t even the tour I had asked to take in the first place. I had specifically planned my day around taking the Stockholm Highlights tour. Being issued a ticket for a different three-hour tour meant I not only missed the experience I had requested, but also lost a significant portion of my final sightseeing time in Stockholm. When a customer specifically asks for a particular tour at the company’s own ticket kiosk, I think it is reasonable to expect to be issued a ticket for that tour — or, at the very least, to be clearly told if they are being offered something different. Sadly, based on my experience, I cannot recommend this tour or the service I received from Strömma. 1/5.
RapporteraThis was a very disappointing and, unfortunately, very boring boat tour. It added very little to our understanding of Stockholm, its history, or its main landmarks. Out of the 2-hour-and-15-minute tour, only about 15 minutes offered interesting sightseeing. The rest consisted of slow cruising through areas with very little to see. Listening to the same monotonous recorded narration over the constant sound of the boat’s engine quickly became tiresome. Many passengers seemed to use the trip as an opportunity to take a nap, which says a lot about how engaging the experience was. It ended up being an expensive and unnecessary way to spend over two hours. I would not recommend this tour. You’ll get a much better feel for Stockholm by exploring the city on foot. We had planned to take another boat tour with our family during our visit, but after this experience we decided to cancel it.
Svar från Stromma Under The Bridges Of Stockholm
Thank you for taking the time to share your feedback, Matias. We're truly sorry to hear that the Stockholm Highlights Boat Tour did not meet your expectations. Your insights about the narration and pacing are invaluable, and we will definitely take them into account as we strive to improve our experiences. Best regards, Stromma.
Svar från Stromma Under The Bridges Of Stockholm
Thank you! ☀️
Jag och min man hade lite tid att döda och åkte Lilla Skärgårdsturen. Trevligt att sitta ute på turen och njuta av fina landskap och imponerande arkitektur. Vi köpte biljetterna från Jacob L som rekommenderade oss turen.
Svar från Stromma Under The Bridges Of Stockholm
Tack för din recension! Vad roligt att höra att ni uppskattade Lilla Skärgårdsturen! Hoppas vi får välkomna er ombord igen snart! ☀️ Med vänliga hälsningar, Stromma
JE NE RECOMMANDE PAS LE TOUR GUIDÉ DE 1 heure avec audio/guide (environ 15:00 le 21 juin) Le son est mauvais! Si on choisi une autre langue, on entend le haut parleur en anglais, décalé. La visite est ennuyeuse, beaucoup de longueur sans explication. TRÈS TRÈS DÉÇUE! CHOISIR UNE VISITE GUIDÉE
Svar från Stromma Under The Bridges Of Stockholm
Hi Anne-Marie! Thank you for your feedback. We’re sorry to hear that the experience did not meet your expectations. We appreciate your comments regarding the audio quality and the guiding and we understand how this affected your experience. We’ll make sure to forward your feedback to the relevant team. Best regards, Stromma
Based on other reviews, I was worried about how crowded the tour would be so I decided to wait until right before departure to show up and determine whether or not to take the tour. I was pleasantly surprised to find plenty of seating and a functioning audio tour.
Svar från Stromma Under The Bridges Of Stockholm
Thank you for your review! We’re happy to hear you enjoyed the tour. Best regards, Stromma 🌸
Maybe we were lucky but our experience of this tour appears to have been very different to that of some of the other reviewers here - and was very positive. We arrived at the ticket booth down by the harbour early where Hugo was very helpful in explaining the different boat tours and there was no problem at all in using our Go City pass to get our tickets. We found good seats on board, with excellent views and enjoyed the commentary as we sailed all around Stockholm. We found that the tour really helped us to get our bearings, having only arrived in the city a day before and was really interesting, as well as relaxing. Later that week, we also did the longer - and apparently much more popular - tour to Vaxholm on the 'Stockholm' but to be honest, I much preferred this one.
Svar från Stromma Under The Bridges Of Stockholm
Thank you for your wonderful review! We’re delighted to hear you enjoyed the tour and that it helped you get to know Stockholm. We’ll also make sure to pass your kind words on to Hugo. We hope to welcome you on board again! Best regards, the Stromma team ☀️
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