Omdömen om Spoonery

Katrine

BBBBBBBBBB26 oktober 20263 omdömen

Very cozy place to eat wholesome food! Coffee is included. Generous portions with food! The vegetarian hot pot was very tasty! Changing table for babies also, very including.

saaniya singhal

BBBBBBBBBB18 oktober 20262 omdömen

This isn't about the food. It's about the service. And more importantly, how you treat your loyal customers. My husband and I are regulars here. We live nearby and visit frequently - and the staff recognizes us. We've supported this restaurant countless times which makes this experience all the more disappointing. Today, we arrived with our hungry, crying two year old. I tried paying with Swish, one of the most widely accepted payment methods in Sweden. They didn't accept it. Fine. I tried my card, which unfortunately didnt get accepted. Also fine. I politely asked if we could place our order and pay a little later. The staff member said yes, so naturally, we sat down and waited for our food. After some time, I went back to ask about our order, only to discover that the food wouldn't be released until we'd paid. Fair enough. Perhaps there had been a misunderstanding, and she'd assumed we were immediately returning with another card. No problem. I went home to find another card but couldn't locate it. Meanwhile, my husband was still at the restaurant with our increasingly upset toddler. He explained the situation and asked whether we could arrange a Swish payment or pay a little bit later. We weren't asking for free food or to pay the next day. We were asking for 20–30 minutes. The response? A stern, "Sorry, those are the rules." And that's where my disappointment lies. I understand that businesses have payment policies. I understand that staff need to follow them. But surely there's room for a little common sense, empathy and flexibility, especially when you're dealing with a family you recognise and see regularly? We've been loyal customers for a long time. In fact, on a previous occasion, even the manager helped us out by accepting a Swish payment personally when we had a payment issue. That small gesture meant a lot and is exactly the kind of service that makes people want to return. This time, there was no attempt to find a solution. No flexibility. No willingness to accommodate us, even slightly. Just a rigid repetition of the rules while we stood there trying to manage a hungry, crying child. I'm not suggesting that being a regular entitles us to special treatment or free food. But I do believe loyalty, trust and basic human understanding should count for something. We weren't strangers walking in and making unreasonable demands. We were a family the staff knew, asking for a little patience while we sorted out a payment issue. A restaurant isn't just about good food. It's also about how you make people feel. And after being such loyal customers, we left feeling like our relationship with this place meant absolutely nothing. Really, really disappointing.

Uffe Haugsted

BBBBBBBBBB14 oktober 20263 omdömen

Lille god menu og dejligt få danskere 😉

Reinout van ZevenbergenLokal guide

BBBBBBBBBB5 oktober 2026207 omdömen

Wil je een keer echte Zweedse gehaktballen proeven dan ben je hier aan het juiste adres. Met cranberries en heerlijke saus. Gelukkig kan je extra brood krijgen (gratis) om in de saus te dopen, zodat je er extra lang van kan genieten! Je kan hier ook afhalen.

Julius Ranonis

BBBBBBBBBB26 september 20266 omdömen

Mycket god mat, känns hemlagat och goda smaker. Väldigt mycket mat på tallriken oavsett vad man beställer. Det var den mest prisvärda restaurangen under hela dagen i Malmö. Trevlig inomhusmiljö, fräscht på toaletten. Rekommenderas verkligen.

E Phillips

BBBBBBBBBB23 september 202611 omdömen

Excellent food and service

Jonas MoränLokal guide

BBBBBBBBBB16 september 2026210 omdömen

Vällagade långkokta rätter