Expensive
Svar från Souvenir & Gift Store by Tre Kronor
Thank you for your feedback, Zamoa. We take pricing seriously and continuously work to make our Swedish and Nordic souvenirs more affordable. Our approach is to increase sales volumes and negotiate better supplier terms so we can lower our prices. In fact, we have reduced our prices three times this year as our sales and purchasing conditions have improved, rather than simply passing on rising costs to customers. We understand that price is relative and depends on what you compare it with. We frequently receive positive feedback about our prices compared with other souvenir shops in Malmö and Copenhagen, but we also recognise that every customer has their own expectations. We cannot identify the purchase from your comment alone, so we would genuinely welcome the opportunity to understand what you found expensive. If you feel you paid more than you should have, please visit us again with the products and receipt, and we will be happy to discuss a return in accordance with our return policy. Our goal is to keep improving our prices for our customers, and we are always open to constructive feedback.
