Omdömen om Sixt

Shamel KhulusiLokal guide

BBBBBBBBBB27 oktober 202613 omdömen

Kommer alltid boka med SIXT, dom var bäst med allt! Från bemötande till hur lätt det var att lämna bilen tillbaka. Deras bil var ren och jätte bekväm

Daniel KroftaLokal guide

BBBBBBBBBB22 oktober 202626 omdömen

If you need a rental car you can actually rely on, I strongly recommend choosing another company. I rarely write negative reviews, but what happened at Sixt on October 22, 2026, with my reservation scheduled for 7:30 PM, was disappointing enough that I feel other customers should know about it. Sixt refused to provide my reserved vehicle because their verification device supposedly couldn’t read my driving licence. I understand that technical problems happen. What I cannot understand or accept is the complete lack of willingness to help. An employee from another rental company was even present and confirmed to the Sixt employee that my driving licence could be verified without any problems using their equipment. Despite this, the young woman at the Sixt counter simply told me there was nothing she could do. No attempt to find an alternative verification method. No offer to contact a manager. No suggestion to try another branch. Not even basic advice on what I should do next. And here’s what makes this particularly frustrating: I rented a car from this exact same Sixt branch just one month ago, and from Sixt in Norway only two weeks ago. Both times with the exact same driving licence and absolutely no issues. In the end, I had to rent a car from Europcar instead. They verified my driving licence without any difficulty. Even their employee couldn’t understand why Sixt had been unable to do so. This situation caused significant inconvenience, disrupted my plans, and resulted in additional expenses and financial loss that could have been avoided if there had been at least some willingness to help. I have used Sixt multiple times before and had never felt the need to complain. But this experience completely changed my impression of their customer service. I would genuinely appreciate an explanation from Sixt management: Why was no assistance or alternative solution offered to an existing customer, especially after another rental company confirmed that the documents could be verified? My advice to anyone whose travel plans depend on having a rental car: think twice before booking with Sixt. A technical problem can happen anywhere. Leaving a customer to deal with it entirely on their own should not be acceptable.

Marco RampfLokal guide

BBBBBBBBBB6 september 2026144 omdömen

I was a little bit afraid, because I had a very bad experience with Europecar at Stansted, but Sixt Lulea is completely another pair of shoes. Calm and in no way commercially aggressive, professional and willing to help and support. In particular I appreciated Casper's highly professional advice. All in all a good car (an upgrade) and a very easy and smooth procedure both for check in and check out. We had to refill motor oil and Sixt made a reimbursement. This was particularly appreciated.

Violaine Botton

BBBBBBBBBB21 augusti 20263 omdömen

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EmilLokal guide

BBBBBBBBBB29 juli 202613 omdömen

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