Sea Grass 1

C

Customer

BBBBBBBBBB13 juli 20262 omdömen

TERRIBLE Experience

I bought a car from this dealer on 1 August 2024, sight unseen and without a test drive, relying on the reviews on this page. That was a serious mistake on my part, and I'm writing this so nobody repeats it. Even before the sale, getting clear information out of the salesman, Alexander Lind, was difficult. In hindsight, that was the first red flag. I was told the car was in perfect technical condition, and they agreed to service it ahead of the sale as part of the deal. Here is the condition it actually arrived in: Chip tuning that was never disclosed to me A slipping gearbox A broken transfer case Failed rear differential bearings An engine leaking both oil and coolant Two completely broken suspension springs That is not "perfect technical condition", and certainly not a car that has just been serviced by a professional. The repairs cost me over 15,000€, paid out of my own pocket, on what was supposed to be my daily driver. I set all of it out to the owner, Martin Wackfelt, in detail, with the exact symptoms and the invoices. His reply was that I should check the pressure in my tyres. He then asked me to have the car formally inspected and to come back with a diagnosis. I did exactly that, sent him every finding, and gave him the opportunity to contribute to the costs and put things right. That was more than a year ago. I have never heard back. I have bought over 20 collector cars since, and I have never encountered service like this anywhere else. Please treat the rating on this page with caution, and do not buy anything here without an independent inspection first.

K

K.I

BBBBBBBBBB10 november 20256 omdömen

Rekommenderas INTE.

Rekommenderas INTE. Jag köpte en bil av Tjänstebils Experten AB (Kungälv) sommaren 2025. Kort efter köpet upptäcktes flera fel – bland annat växellådsproblem och att bilen inte var servad enligt tillverkarens plan, trots att säljaren påstod motsatsen. Jag har även fått veta att däcken som följde med bilen är i fel dimension och inte passar bilen. Företaget har konsekvent nekat att ta fullt ansvar och krävt att jag ska åka till deras verkstad i Kungälv, trots att jag bor i Uppsala. Ärendet ligger nu hos ARN för prövning. Min erfarenhet: bristande ärlighet, dålig kundhantering och ingen vilja att lösa problem på ett rimligt sätt.

David Palm

BBBBBBBBBB6 november 20259 omdömen

Unikt bra verkstad!

De servar och reparerar min Zoe och byter än så länge däck på min Enyaq (när garantin går ut ska de få serva den också). Fantastiskt bra kundservice. När en bytt reservdel inte funkat så jag fick anmärkning på besiktningen inte bara löste de problemet, de besiktigade också om bilen åt mig. Håller alltid vad de lovar.