We booked a table for dinner after a long day of travel, looking forward to a relaxing meal. While the food itself was good, the service management was embarrassing. After finishing our starter (which arrived quickly), we were left waiting over an hour for our main courses. During this entire hour, no staff came near our table. We had to pour our own drinks, and our dirty starter board was never cleared—we literally had to eat our main courses around dirty plates. I do not blame the young waiting staff; our waitress was on training, polite, and tried her best. The blame lies entirely with the restaurant manager, who abandoned a fully packed floor and left trainees to run the room alone with zero supervision or organization. Slow service was evident across the entire restaurant. Good kitchen, but management needs to step up and support their team properly during peak hours. The day we were there was Sunday 02/08/2026
Rapportera
