Very terrible experience. I was referred to this clinic by my privat care GP. I was told that they would reach out and contact me within one or max two weeks. I was not contacted and I've tried several times to reach out to them to ask them about making an appointment. If I call, their number is never available and I've filled in their contact form on their website but never gotten a reply. After calling my insurance and the doktors office several times I was told by the doctor that the referral was successful but Punktionsmottagning thought I didn't need an appointment so they decided not to reach out. This is extremely unprofessional. I've been waiting for several weeks, worrying and panicking about my health just because they thought it was fine to not tell me that they were disregarding the referral.
Rapportera
