Omdömen om Peak Performance

Tony Svensson

BBBBBBBBBB25 augusti 20263 omdömen

Great shop

Alexander Philip AngelsenLokal guide

BBBBBBBBBB26 juli 2026105 omdömen

God service

Diego CLokal guide

BBBBBBBBBB31 maj 202626 omdömen

Three days after purchasing a down jacket for 2,800 Kr, it presented a glaring defect, leaking feathers continuously. When I brought it back to the Biblioteksgatan boutique (Friday, 22nd), the individual claiming to be the Store Manager dismissed the issue with shocking condescension, claiming it was "normal due to friction." He categorically refused a warranty exchange on the absurd pretext that the price tag was removed, completely ignoring European consumer standards. The situation escalated solely due to his hostile demeanor; he questioned my honesty and called me "rude" while I remained entirely calm. His utter lack of professional stature was laid bare when he aggressively asked: “What am I supposed to do with the defective item?”—forcing me to remind him that inventory loss is a corporate protocol, not his personal financial grievance. He even refused to state his name until I threatened a formal complaint. To make matters worse, their online customer service is an absolute joke. Their official response to this fraud was literally: “Since your product has not been purchased on our website... we are unfortunately not able to assist with your claim online... we advise you to first contact the store to see if they are able to assist you.” They are literally telling me to go back and deal with the exact same abusive manager who denied my warranty. Peak Performance refuses to take responsibility for their own physical stores. If you expect premium quality and dignity, do not waste a single Korona here. I expect executive management to reach out with an actual SOLUTION, not another useless copy-paste apology.

Manne WennströmLokal guide

BBBBBBBBBB16 februari 2026102 omdömen

Fin butik med schyssta grejer, lite åt det dyrare hållet. Oengagerad men hjälpsam personal. Kändes som att de antingen inte såg mig som en seriös kund eller att de inte brydde sig. Det hjälpte mig hitta de byxor och storlekar jag frågade efter men inte mycket mer än så.

Paul NLokal guide

BBBBBBBBBB22 september 2025112 omdömen

terrible quailty

Lena Axelsson

BBBBBBBBBB30 maj 2025

Ett måste att besöka butiken vid ett Stockholmsresan. Servicen är toppen

UllisLokal guide

BBBBBBBBBB13 april 202517 omdömen

Synd att denna butik aldrig har ngr riktigt vassa säljare!! Tjejerna som jobbade i fm totalt oengagerade och stod o prata med varandra om helgen.. Ett sådant varumärke kräver erfsren butikspersonal och inga snorungar som inte vet vad service innebär! Bättre kan ni peak!! /stamkund (men övergår t ehandel)

Tom P

BBBBBBBBBB28 mars 20252 omdömen

Had a problem with a jacket and Maja helped me. The attention to the client’s needs is just next level. Can highly recommend!