It’s rare that I have an experience bad enough to give a one star review. I do try to find something positive even when I perceive something to be less than great. But in this case I unfortunately have to dunk on OurGreenCar. It’s a car pooling service. A great idea! Unfortunately it’s not well executed. I managed to book a car and get into it alright. Got to a store about 10km away. Locked the car and went shopping. When I came back I couldn’t open the car. According to the app the car was “open”, which it was not in reality. There was no button for me to press to open it for real. There is a support number. But they only work weekends between 8-17. So there I am, with a bunch of stuff I bought, a long way from home, with a car rental I cannot end. In this case I could manage it, but it’s easy to see a situation where a locked car and no support could be much worse.
Rapportera
