Omdömen om Nordea

Isabella Campos

BBBBBBBBBB29 juli 2026

Aldrig upplevt en sämre bank i hela mitt liv. Hur ska allt vara så komplicerat?

Mostafa Rezai

BBBBBBBBBB21 januari 20267 omdömen

En av de värsta bankerna jag någonsin sett var Nordea Bank. Väldigt dålig service, särskilt i kundtjänstavdelningen, rasistiskt beteende och ingen hjälp alls för någon som precis har anlänt till Sverige och inte har ett bankkonto.

A F

BBBBBBBBBB15 januari 202610 omdömen

Efter 11 år som premiumkund väljer vi att lämna banken. Under åren har banken förändrats på ett sätt som tydligt försämrat kundupplevelsen samt erbjudande som inte längre matchar marknaden och vad andra banker erbjuder. Kundservicen har blivit märkbart sämre och det upplevs som ett allmänt ointresse för kunden. Sammantaget lever banken inte längre upp till de förväntningar man rimligen kan ha som premiumkund i en bank. Undvik och välj en annan bank!

Putri A. PoerwantiLokal guide

BBBBBBBBBB24 september 202568 omdömen

I called customer service to get the appointment for open a bank account in Nordea. I met Erika B, she's really nice and so helpful. It's only take 15 minutes. I am an International student in Linne.

Hai Dang Doan

BBBBBBBBBB15 november 20245 omdömen

At first, I was worried that opening a bank account at Nordea as an international student would be difficult because I had read stories and reviews from others sharing their experiences. However, my experience turned out to be very pleasant. The customer service representative was very nice and always provided excellent support whenever we interacted with him. The process was also faster, as there were fewer customers compared to Swedbank. Overall, I’m very happy with the service.

Rihards Okmanis

BBBBBBBBBB7 december 20238 omdömen

I'm a student in Sweden, studying and working for Linnaeus University. I had utterly unpleasant experience with this and other Swedish banks. People of different ethnic backgrounds and different nationalities get different treatment in Nordea. If they don't like your face, skin color or passport, they may ask you a lot of personal questions. If they don't like the answers, they are likely to reject you. In my case, they asked about my parents occupation, requested their work contracts, inquired how much cash I plan to use, how much money I plan to send and receive abroad and rejected me when I refused to answer questions about my parents. My other foreign friends got rejected in this bank as well. However, questions they ask are arbitrary: my friends got asked a different set of questions. My Swedish friends didn't get asked any of these questions and haven't had any problems with opening a bank account in general. When I asked about specific rules that allow them to reject me based on these questions, they referred me to Skatteverket and Swedish law. In Skatteverket they referred me back to the bank and its internal rules. In other words, even if there is a possibility of appealing the bank's decision, they can hammer you with bureaucracy, making it easier to play their games rather than to figure out an honest way to get your bank account. Luckily, I managed to open an account in Nordea on a second try. Unfortunately, local banks, including this one, can block your account any time if they see "suspicious activity". I got lucky, my account didn't get blocked a single time so far. Also, they have never blocked accounts of my Swedish friends. However, my foreign friends got their accounts blocked several times in minor cases like sending money to a roommate for groceries or paying a friend for street food bought on a night out. Unfortunately, other Swedish banks treat customers same way. If you have the "right" national background, skin color and face, Nordea will give you a bank card within a week. However, Swedbank will put you in a 3 month waiting queue, whilst Handelsbanken will reject you nevertheless. If it was possible to get BankID without getting involved with Swedish banks, I would never open a bank account here, but if you have to choose between Nordea, Swedbank and Handelsbanken, I would recommend Nordea. They were the easiest to deal with.