I came to this money exchange to pick up a MoneyGram transfer, and the experience was very disappointing. Even though my transaction was confirmed and ready for pickup, the staff told me they did not have any money available. There was no prior notice, no explanation, and no alternative solution offered. It was a complete waste of time and very frustrating, especially after traveling to the location expecting a smooth pickup. A MoneyGram agent should be prepared with sufficient cash or at least inform customers if they cannot process payouts. I hope they improve their service.
Svar från MoneyGram
We’re sorry to hear that your experience didn’t meet expectations. For further assistance, please email us at LocationReview@MoneyGram.com so we can learn more and address any concerns. In your inquiry, be sure to include all applicable location/transaction info so we can properly address your concerns and assist.
