Omdömen om Magnolia House

Martin MatějkaLokal guide

BBBBBBBBBB28 september 2026210 omdömen

Clean rooms. Good loacation Self check in 10 minut from train

AnitaLokal guide

BBBBBBBBBB28 augusti 2026183 omdömen

great place for a short or lnger stay, we loved surroundings - 2 nice lakes are very close, possibility to kayak there, close to Stokholm, easy to get there by bus. clean and spacial appartments, all the equipment we needed.

Alexander NepomniaschiLokal guide

BBBBBBBBBB20 augusti 202683 omdömen

Viel befahrbare Straße vor den Fenstern wenn mal welche hat: unser Zimmer war halb im Keller und unsere Fenster waren sehr klein. Das Zimmer war ansonsten gut. Die Eingangstür, wie im Knast, die sehr laut zugeht wenn die ganzen Bauarbeiter die Zimmer verlassen, dann wackeln sogar die Wände. Die Arbeitsschuhe stehen alle im gemeinsamen Flur zum auslüften. Wenn du ein ein osteuropäischer Bauarbeiter bist wirst du dich auch unter Gleichgesinnten wohlfühlen, als Urlauber ehe nicht. Bist zur Haltestelle nach Stockholm sind es 900m.

Benna A.

BBBBBBBBBB15 juli 20269 omdömen

After a disappointing hotel experience at Artemis in Amsterdam, I suddenly thought of Magnolia Hotel Norrviken and realized that the places that give you the best experiences are often the ones you forget to review, because everything simply works and you leave happy. We arrived around four hours before check-in and were welcomed without being charged anything extra. That small gesture made such a difference and immediately made us feel genuinely welcome. The room was incredibly clean, comfortable, and well cared for. Everything you could need was already there and you didn’t feel like anything was missing or that you had to go out and buy basic necessities. You truly felt set from the moment you arrived. The difference between simply providing a room and offering genuine hospitality is huge, and Magnolia Hotel Norrviken understands that perfectly. Thank you for such a lovely and effortless stay. This is the kind of hotel experience that deserves to be remembered and appreciated. Ps. The absolute best part is WASHING MACHINE 🤩

Juhaina Senej

BBBBBBBBBB21 juni 20263 omdömen

A significant family event had been planned months in advance, and the hotel booking was made in good faith as part of those arrangements. Unfortunately, due to unforeseen circumstances beyond control, the trip could not take place and a request for assistance and consideration was submitted. What was most disappointing was not only the refusal to provide any flexibility regarding the reservation, but also the apparent lack of understanding for the situation. Exceptional circumstances can arise for anyone, and it is during such moments that customer service and hospitality are truly tested. Hospitality should be about more than policies and payments. It should also include empathy, professionalism, and a willingness to support guests when genuine difficulties occur. Instead, the experience left the impression that financial considerations were prioritized over customer care. The event itself was deeply important and cannot simply be rescheduled or relived. Missing such a meaningful occasion was already difficult, and the handling of the situation by the hotel only added to the frustration and disappointment. Based on this experience, I would not recommend this property. I hope management will reconsider how similar cases are handled in the future and recognize that a little understanding can leave a lasting positive impression, even when circumstances are challenging.

majed budgetuae

BBBBBBBBBB20 juni 20265 omdömen

I was supposed to attend my son's wedding but, unfortunately, was unable to make the trip. Despite the circumstances, no refund was provided. My son spoke highly of the property's hospitality and described them as kind and welcoming. Regrettably, my experience has led me to a different conclusion. It appears that customer care ends once payment has been received, with little consideration given to genuine situations faced by guests. As a father who witnessed the difficulties and inconvenience caused by the property's management during such an important family occasion, I cannot recommend this establishment. This experience has been a disappointing lesson, and I would advise others to carefully consider their options before booking.

Amir Al BitarLokal guide

BBBBBBBBBB30 maj 202620 omdömen

My first stay at this hotel was excellent, which is why I chose to book with them again for my second visit. Based on my previous experience, I had recommended the hotel to family and friends and was looking forward to staying there again. Unfortunately, due to unforeseen travel circumstances, I was unable to use my reservation and did not stay at the hotel for even a single night. I contacted the hotel and requested a refund, and during our initial communication I was verbally informed that something could potentially be arranged. What disappointed me was not the final outcome itself, but the lack of communication afterwards. I followed up several times by both phone and email, simply requesting an update or a clear answer regarding my refund request. Unfortunately, I did not receive any response. I believe that good customer service is measured not only by the quality of the stay but also by how guest concerns are handled. If the hotel had informed me that a refund was not possible, I would have appreciated the honesty and respected their decision. Instead, the absence of any reply after multiple follow-ups left a negative impression. The hotel itself is good, and my first stay was a very positive experience. However, based on my recent experience, I would advise future guests to ensure that any cancellation, refund, or special arrangements are clearly confirmed in writing beforehand rather than relying on verbal assurances. I genuinely wanted to continue recommending this hotel, but the lack of communication regarding this matter has unfortunately changed my overall