Omdömen om Iris Blommor i Hässleholm

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Lena Britt-marie R

BBBBBBBBBB4 september 2026

Fantastisk personal, mysig butik med blommor och arrangemang i toppklass.

Johannes HaddadLokal guide

BBBBBBBBBB6 mars 2026224 omdömen

Tack för en fin bukett! Jag tror den väldigt speciella damen blev väldigt glad. 🥰

IwonaLokal guide

BBBBBBBBBB4 februari 202614 omdömen

Dzień dobry, W ostatnich dniach bardzo chcieliśmy wesprzeć swoich przyjaciół, którym zmarła mama na ciężką chorobę🥲. Dzielą nas kilometry i nie możemy dostarczyć osobiście. Napisaliśmy do kwiaciarni, która na początku napisała, że nie ma problemu. Jednakże Pan manager widzi w tym problem. Nie możemy zrobić przelewu ponieważ boi się, że będzie to fałszywy przelew. Rozumiem to bo w obecnych czasach jest to bardzo częste. A co z klientami, którzy są uczciwi !!! Zostają z niczym taka to wiara w uczciwych konsumentów.

Ann-Sofie Bax

BBBBBBBBBB22 september 2025

Ett stort tack för den finaste höst kransen som jag hämtade idag! Stort TACK! Så nöjd!

Christine Adamsson MooreLokal guide

BBBBBBBBBB25 maj 202554 omdömen

This flower shop has wonderful flowers across all types. Their customer service is so fantastic. They help over the phone, in person and make sure the delivery arrives on time every time. We often order from abroad and they handle the entire process very conveniently and don’t ever send bad quality flowers. It is our go to every time.

Mia Albihn

BBBBBBBBBB4 februari 2025

Mycket trevlig, hjälpsam och ödmjuk personal

Yousef Gailan

BBBBBBBBBB24 december 20247 omdömen

Uselt ställe med respektlös personal som behöver genast gå en utbildning där man får läras att behandla kunder proffesionellt, till alla som bor i Hässleholm, rekommenderar starkt att ej besöka eller köpa något av affären.

Z

BBBBBBBBBB21 december 20243 omdömen

Absolutely Terrible Service – Avoid This Shop! I had one of the worst customer service experiences at this florist shop during my recent visit to Sweden, and I feel compelled to share my story so others don't have to go through the same thing. I arrived at the shop after seeing it was the closest florist to my location, and when I asked the man outside if they were still open, he was kind enough to say "yes, take your time"—which gave me hope that I was about to receive some good service. But everything quickly went downhill once I entered the store. The young woman who was assisting me was dismissive from the start. When I explained I didn’t speak Swedish and switched to English, her attitude completely changed. She seemed irritated, almost as if my inability to speak the local language was a personal offense. Despite that, I politely asked her to show me some nice flowers for a special event, which she did, but without any enthusiasm or helpful guidance. After seeing some flowers, I asked about the price of roses, and when she told me they were 50 SEK each, I decided to go with a bouquet of 10 roses, with a mix of colors. However, when she handed me the bouquet, it was poorly arranged. The flowers were just thrown together in a sloppy, unprofessional way—no thought, no care, no artistry, nothing that should come from a florist who claims to be in business. I politely asked if she could make the bouquet look nicer, or maybe add a few more flowers to balance it out. I even offered to give her some creative freedom to make it more beautiful. Her response? "We are closing soon," and “You don’t have time for this.” Excuse me? I was trying to pay for a product and was asking for it to be done properly. I wasn’t asking for a masterpiece, just something that looked a bit more presentable. Despite the shop being officially closed, I still tried to stay patient and avoid conflict. But things escalated quickly when I pointed out that she seemed upset, and I jokingly asked if they get extra pay for staying overtime. Instead of a simple acknowledgment, she replied in an annoyed tone, “Yes, we get paid extra,” as if I was wasting her time by simply requesting good service. Then, the manager (or owner, I’m not sure) came over and added to the misery by informing me that because she had "arranged" the bouquet twice, I would now be charged an extra 65 SEK per rose instead of the original 50 SEK. To put it bluntly, this felt like an outright scam. I was being charged more for something that had been poorly put together and that I had asked to be fixed—not to mention the rude and disrespectful behavior I was getting from both employees. Let’s be clear: I was polite the entire time, even offering them a chance to show me some creativity in their work, and yet I was treated like a burden, a nuisance, and an outsider simply because I was a foreigner. The entire experience was incredibly unprofessional and downright disrespectful. The manager’s response was so condescending, as if I were a problem they needed to get rid of as quickly as possible. I paid the extra charge because I didn’t have the time to argue further or deal with the unpleasantness, but it was an incredibly frustrating experience that left me feeling taken advantage of. It was clear that they were trying to charge me extra just because they could, given that I was in a foreign country and didn’t speak the language. If you're visiting this town, do yourself a favor and avoid this florist at all costs. There are plenty of other places that will treat you with respect and give you a quality product without the attitude. It’s truly unfortunate that businesses like this exist. I’ve traveled a lot and I know the difference between genuine service and what I experienced here. The customer service in the U.S. sets a high standard where every business tries to make you feel welcome and appreciated—something that was completely absent in this shop. Do not visit this florist.