I was a customer for 3/4 years, I always paid regularly by card and showed my documents, and the last time the person working there asked me to submit a printed map of where I was going to travel so that he could buy euros. Questioning and behavior I can't understand with my money I'll do what I want. Your job is to validly sell money and not to take blood and all kinds of information. You are a disaster...
Svar från FOREX
Hi Martin! Thank you for leaving this review. To be able to help with a transaction the seller in the store needs to understand the origin of the money and purpose of the transaction. The seller will ask questions about this, and in some cases, the seller will ask for documentation that proves the origin and purpose. This is regulated by the Swedish money laundry laws. All our customers need to answer questions for the seller to be able to go through with a transaction. Of course, we do not want you to feel this way about us after your visit in our store. We want to hear more about your experience in our store, please contact us on 0771-22 22 21, so we can take this further. Wishing you a good day! Best regards, FOREX customer service





