1/5. Forex Bank at Malmö Central Station refused to exchange money I saved over 5 years from Swedish government support for asylum seekers, paid via a special card with no receipts. They demanded a receipt and did not accept my German residence permit. Staff was extremely strict and unhelpful. Unreasonable and inflexible. Not recommended. 👎👎👎👎👎👎👎👎👎👎👎👎👺👺👺👺👺👺👹👹👹👹👹👹👹
Svar från FOREX
Hi Dost! Thank you for leaving this review. Of course, we do not want you to feel this way about us after your visit in our store. To be able to help with a transaction the seller in store needs to understand the origin of the money and purpose of the transaction. The seller will ask questions about this, and in some cases, the seller will ask for documentation that proves the origin and purpose. This is regulated by the Swedish money laundry laws. All our customers need to answer questions for the seller to be able to go through with a transaction. We want to hear more about your experience in our store, please contact us on 0771-22 22 21, so we can take this further. Wishing you a good day! Best regards, FOREX customer service



