Betyga
Foto: Docklandet

Omdömen om Docklandet

SexbutikJaktstigen 20, 784 50 Borlängedocklandet.se

4.2

Mycket bra

7 omdömen · 1 källa

Om företaget

Sexdocka fri frakt, 2-4 dagars leverans, 100% diskret. Bäst priser på sexdockor! Gör som tusentals nöjda kunder och köp din sexdocka hos Docklandet idag!

Docklandet i Borlänge har betyget 4,2 av 5 från 7 omdömen på Google, där snittet är 3,9.

Omdömen

Omdömena hämtas från källan som står vid varje omdöme. De som är skrivna på Betyga publiceras först när adressen de skrevs från har bekräftats och omdömet har lästs igenom. Vi kontrollerar inte att den som skrivit har varit kund.

G
26 oktober 2026
Google

Min erfarenhet av Docklandet har varit helt exceptionell! De har varit snabba och tydliga i sin kommunikation, levererat inom angiven tidsram och visat ett genuint engagemang för att jag ska bli nöjd som kund. När tillverkaren levererade produkter med brister i kvaliteten hjälpte Docklandet mig att lösa problemet snabbt och smidigt. Deras professionalism och vilja att hjälpa till gjorde att jag kände mig trygg igenom hela processen. Det är precis så här bra kundservice ska fungera! Jag uppskattar verkligen att de tar sina kunder på allvar och ser till att problem blir lösta. Jag kommer utan tvekan att göra alla mina framtida dockköp via Docklandet och kan varmt rekommendera dem till all andra! Tack och bock! Ni har definitivt vunnit en återkommande kund!

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Ahmed Mohmed
10 juli 2026
Google

Everything was going fine at home until the entire upstairs lost power out of nowhere. i tried flipping the breakers myself, but absolutely nothing changed. reaching out to them was honestly the best decision i made all day. they were so quick to respond and got someone over here in no time. It was great seeing them handle the repair with such ease and skill. i am just so happy to have the house back to normal now.

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Sahil Shinde
27 maj 20263 omdömen
Google

Tack för ett bra köp. Mvh

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eros calabroLokal guide
26 februari 202673 omdömen
Google

1.798,95 € am 18. Dezember 2025 vollständig bezahlt. Produktionsbeginn wurde bestätigt. Keine Sendungsnummer. Kein Versandnachweis. Keine Lieferung über 60 Tage. Erst nach Eröffnung eines PayPal-Käuferschutzfalls reagierte der Verkäufer. Im Verfahren wurde eine „Teilrückzahlung“ von 1 € angeboten. PayPal hat den Fall geprüft und vollständig zu meinen Gunsten entschieden. Der Gesamtbetrag wurde erstattet. Zahlung ausschließlich mit Käuferschutz empfohlen.

Svar från Docklandet

Hallo! Wir entschuldigen uns aufrichtig für die Probleme mit Ihrer Bestellung und versichern Ihnen, dass dies nicht die Regel ist. Es kommt sehr selten vor, dass solche Situationen auftreten, und es tut uns leid, dass gerade Ihnen das passiert ist. Die Marke, die Ihre Bestellung ausführen sollte, hatte diesen Winter mit vielen Problemen zu kämpfen. Hier ist ihre Antwort: „Wir entschuldigen uns aufrichtig für die Verzögerungen bei der Auftragsabwicklung, die durch interne Anpassungen der Arbeitsabläufe unseres Vertriebsteams verursacht wurden. Bitte nehmen Sie die aufrichtige Entschuldigung unseres Teams entgegen. Aufgrund der hohen Fluktuation im vorherigen Team kam es zu Problemen mit Kundendaten und der Auftragsnachverfolgung.“ Der „Rückerstattungsvorschlag“ über 1 Euro diente lediglich dazu, den Fall bei PayPal zu beantworten und das Verfahren einzuleiten, da Sie unsere E-Mails nicht beantwortet haben. Sie haben eine vollständige Rückerstattung für Ihre Bestellung erhalten und der Fall ist abgeschlossen. Sollten Sie eine neue Bestellung bei uns aufgeben wollen, bieten wir Ihnen natürlich gerne einen attraktiven Rabatt als Entschädigung für diesen Vorfall an. Wir entschuldigen uns noch einmal dafür, dass wir und der Hersteller Ihre Bestellung dieses Mal nicht ordnungsgemäß abwickeln konnten.

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Alexander JacobsonLokal guide
13 februari 202640 omdömen
Google

Promised delivery time 4-5 weeks after payment. 16 weeks later the product is nowhere in sight. Before you pay they answer emails very fast, obviously. After you’ve made the payment it’s 1-2 weeks between each reply. Also the replies completely lack any logic or interest in solving the issue, it is very evident that they hardly even read my emails before sending something back without thinking. I have according to law cancelled the purchase for a refund and even sent them references to exact paragraphs in the legal documents that support this, but still they say “it can’t be done” which apparently makes them stand above the law. They have 0 knowledge and understanding about neither service, moral or European and Swedish law. The customer service representative is either iliterate, inattentive, an intentional scammer, or any combination of these. Do not order from this company because you will most likely end up in legal battle. They are not serious and they are not honest, and take absolutely no responsibility for their own mistakes and laziness. STAY AWAY! Update: It is now 2 months since they received the doll to their warehouse. No reply to email, no delivery, no refund. A process is running at the National Board for Consumer Disputes, where they replied to their message with a lie. This lie was probably because Docklandet are not aware of the real situation since they evidently can’t take in information and very carelessly read emails and then half heartedly work with completely faulty information. With refusal to both deliver and issue a refund it is very clear how illegal they work. A similar doll to the one I ordered is advertised on their website for sale to a reduced price, it might be that they intend to sell the doll twice and keep the money. Updates on the legal process will be provided. They have now deleted their profile from trustpilot because it was so over filled with only negative reviews… Update 2: They have now had part of the order at their warehouse for 10 weeks with no attempt to deliver it, and no refund. I’m suspecting they plan to file for bankruptcy and keep all money until then to properly scam everyone. No further contact since they a couple months ago replied to the authorities with a complete and utter lie. Update 3: After ARN, Kronofogden and VISA all got involved, I received an email from Docklandet with some vague apologies and offering to make a refund. The refund was never sent and now they’ve gone back to not replying neither me nor ARN. 100% crooks, there is no doubt whatsoever. Stay away! Update 4: It turns out they actually do follow the law. Not voluntarily, but eventually they do. Authorities have now confirmed I had full legal right to cancel the order after they failed to deliver for several months and they are now legally bound to the refund. Hopefully from this they will learn law and try to follow it in the future, although based on my communications with them I doubt it.

Svar från Docklandet

Hi Alexander! Normal delivery time after production is finished is 4-5 weeks. So it is not 4-5 weeks delivery time after the order is placed. I apologize that you misunderstood our delivery time, delivery policy and return policy. We are Europe's leading seller of realistic dolls and of course we follow Swedish and European laws 100% I will of course not go into detail here why you chose to cancel your purchase during delivery. But it is clear in our policy what applies to regretted purchases and so on. When a doll is made to your specifications and shipped from the factory, it is considered a special order item and canceling such a purchase would mean we would have to find a new customer for your specific doll, which would be problematic for us. No doll store allows cancellations once the order process has progressed this far. If you want a doll with a faster delivery time in the future, I recommend checking out our section with "in stock" dolls. We have several hundred dolls in stock in both Sweden, Germany and Poland. Lots of dolls ready for fast delivery to the entire EU! Normal delivery time for dolls in stock is 2-4 days. Kind regards / Docklandet EDIT: Answer on Update 2. We are the leading doll vendor of EU. You can check our latest annual report to see how our company is doing :) We are also one of the few verified TDF vendors from EU (dollforum.com). They have very strict rules and policies for their verified vendors. If you have problems with us and how we have handled your order, you can ask them for help and they will investigate the case. On TDF you can also see many of our recently produced dolls, which will help you understand that your conspiracy about us is absurd. If I may ask, why do you think you have the right to cancel a purchase during delivery? Why should we bypass our own policy in your case? Do you usually get special treatment when you order goods from other stores? I understand that you are trying to gain more power by writing a bad review about us online. But we are rock-solid with our policies, we are not a rogue street vendor you can talk down. Edit 3 (answer on your edit again..): As I said, you absolutely had no right to cancel the purchase during delivery. We follow our policies and it doesn't matter what threats you make. In this case, we have been forced to keep your doll in our warehouse because you have not received the package. When checking the doll before a new delivery attempt, we discover that the doll has damage from transport. This means that we need to send you a new doll from the factory. Since this matter has already dragged on for a long time, we chose instead to cancel the order and give you a full refund. The fact that you finally had the purchase canceled and the doll fully refunded is absolutely not because we gave in to your threats, but only because of the reason I explained above. We have refunded you on May 15, 2026 and the money should have reached your account on May 22 (the date your bank approved the charge back).

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tobias hiltunen
18 oktober 2024
Google

Väldigt bra bemötande av Jesper och Martin, hjälpsamma,professionella och trevliga! 👍

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Mikael Hill Design Inc.
13 mars 2024
Google

Kan varmt rekommendera! Riktigt fina produkter och snabb leverans. Supporten var fenomenal som hjälpte mig i minsta detalj med frågor och beställning. Bravo!

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Purple DragonLokal guide
21 juli 202229 omdömen
Google
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Egenskaper

Vad platsen erbjuder, enligt uppgifterna vi samlat in.

Tillgänglighet5
  • HBTQ-vänligt
  • Rullstolsanpassad entré
  • Rullstolsanpassad parkering
  • Rullstolsanpassad toalett
  • Trygg plats för transpersoner
På plats2
  • Gratis parkering
  • Unisextoalett
Betalning1
  • Bankkort