

Omdömen om Dior
KosmetikbutikÅhlens City, Klarabergsgatan 50, 111 21 Stockholmdior.com
Mycket bra
13 omdömen · 1 källa
Om företaget
Dior Beauty - Åhléns City Stockholm har betyget 4,1 av 5 från 13 omdömen på Google, där snittet är 3,9.
Omdömen
Omdömena hämtas från källan som står vid varje omdöme. De som är skrivna på Betyga publiceras först när adressen de skrevs från har bekräftats och omdömet har lästs igenom. Vi kontrollerar inte att den som skrivit har varit kund.
Very disappointing experience with one particular sales associate. I was “assisted” by a male sales associate whose manner came across as remarkably arrogant, dismissive, and condescending. Instead of making me feel welcomed as a customer, he behaved as though serving me was an inconvenience and carried himself with an attitude that was inappropriate for someone in a customer-facing role. What makes this especially unfortunate is that on another occasion, a female sales associate at the same boutique treated me exceptionally well. She was warm, attentive, professional, and provided exactly the kind of experience I would expect from Dior. The contrast between the two experiences could not have been greater. Luxury service is not about making customers feel as though they should be grateful for an associate’s attention. It should be the opposite: gracious, respectful, and welcoming. I don’t know this gentleman’s name, but I sincerely hope management addresses his attitude toward customer's. His conduct does a disservice to both his colleagues and the Dior name.
RapporteraUsed to shop here. I liked the sales associates before but lately service has decline. I was looking for some skincare products today and found names and pictures online and waited my turn patiently. The SA looked so uninterested but I thought maybe she’s just tired and while helping me she suddenly left to clean brushes / do something else? Saying she doesn’t think they have the product without even having looked at what I was showing…I tried to ask for alternatives but she wasn’t happy to help or seemed to have product knowledge. To be honest I’m not wanting to go back there.
Svar från Dior
We thank you for bringing your experience to our attention and deeply regret that your visit did not reflect the same level of excellence that defines the House of Dior. Your feedback is invaluable to us. We invite you to connect with our dedicated service team.
Amazing
RapporteraTack Natalie för hjälpen med att hitta perfym. Bästa servicen jag upplevt här!
Svar från Dior
Dear Hugo, we thank you for sharing your positive experience at Dior. Our Maison attaches the utmost importance to customer satisfaction and it brings us immense joy to learn that you enjoyed your time at our counter. We look forward to having you again soon. Best regards - Parfums Christian Dior Team
Om det fanns fler stjärnor ⭐️ att ge, skulle jag utan tvekan ge dem till personalen på Dior Åhléns City. Ni är alltid proffsiga, lyhörda och bemöter kunder med en genuin värme. Jag handlar enbart hos er och kommer inte att besöka någon annan Dior-butik. Tack för att ni tar hand om era stamkunder och alltid levererar service i världsklass. 🌸
Svar från Dior
Dear D A, we thank you for sharing your positive experience at Dior. Our Maison attaches the utmost importance to customer satisfaction and it brings us immense joy to learn that you enjoyed your time at our counter. We look forward to having you again soon. Best regards - Parfums Christian Dior Team
Svar från Dior
Dear June, thank you very much for your review! We really appreciate you taking the time to share your experience. Our team is always trying its best to provide the best experience and continuously improve our service. We look forward to welcoming you back soon. Best regards, Parfums Christian Dior Team
Svar från Dior
Dear Birgitta, thank you for bringing your experience to our attention. We are committed to ensure your experience reflects the highest standards of the House of Dior. We deeply regret that your recent visit did not reflect your expectations. Our client’s satisfaction is our main priority at Dior. Please be assured that you experience is of the utmost importance to us. To best address your needs, we kindly invite you to contact our dedicated customer service team at +46 31 754 07 96. Best Regards - Parfums Christian Dior Team
Asså Bara Helt otroligt!
Svar från Dior
Dear Julian, we thank you for sharing your positive experience at Dior. Our Maison attaches the utmost importance to customer satisfaction and it brings us immense joy to learn that you enjoyed your time at our counter. We look forward to having you again soon. Best regards - Parfums Christian Dior Team
I dag sön. 28 april försökte jag köpa ett läppstift. Den manlige expediten var helt ointresserad av att sälja. Det läppstift jag ville ha var utgången och då jag bad honom föreslå ngt liknande, var han ytterst likgiltig och ville bara bli av med mig genom att demonstrativt ställa sig på avstånd bakom disken. Noll kundkontakt och iskall. Kan inte löna sig att ha oengagerade säljare, som med sin attityd skrämmer bort kunderna.
Svar från Dior
Dear Maria, thank you for your feedback. We are sorry to hear about your unpleasant experience at our counter. Our client’s satisfaction is our main priority at Dior. We appreciate if you could kindly contact us at +46 73 085 12 33 to find a solution as soon as possible. Best Regards - Parfums Christian Dior Team
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