WARNING: Extortion tactics and zero customer protection!Dina Försäkringar is an absolute disgrace of an insurance company. They literally forced me to pay for an accident that my company car was NEVER involved in. They are complicit in helping scammers get paid.Their communication is pathetic. They claimed they emailed me twice, but it went straight to spam. Instead of picking up the phone or sending a physical letter like a competent business, they immediately slapped me with a mandatory invoice.When I called them out on this completely fraudulent claim, the incompetent case officer handling my file flat-out refused to investigate. (the case officer actually never replied as he knew that they have sent a invoice and if I don't pay my credit score will be bad )They did not provide a single shred of objective evidence. No photos, no police report, no proof whatsoever. This adjuster simply took the word of a lying stranger, ignored their own paying customer, and legally extorted the money out of me by forcing a mandatory payout.They do not protect you. They do not investigate. They just take your premium money and then screw you over the second someone makes a fake claim against you. I was forced to pay to protect my credit score, but I will be taking this straight to ARN (Allmänna reklamationsnämnden) and cancelling every single policy we have with them. Avoid this untrustworthy company at all costs!I
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