Cartier i Stockholm har betyget 4,3 av 5 från 94 omdömen på Google.
Omdömen
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grkm grkmLokal guide
BBBBBBBBBB3 oktober 2026182 omdömen
We went into Cartier to look at a few things and ended up buying a watch. Despite the size of the store, we waited quite a long time for a sales associate; finding a security guard, however, was much easier.
The watch was handed over without even setting the time or properly talking us through it. While we were still sitting there, before we had even put our coats on, the shopping bag was already in our hands. Whenever we picked up the watch to look at it, it was almost immediately taken back from us. A rather interesting way to make customers feel welcome.
We had planned to look at a few other pieces as well, but that enthusiasm disappeared rather quickly. I’m considering a ring next, though I may wait until I’m in another country — not for a better price, just for better odds of not meeting the same saleswoman associate again. :)
Svar från Cartier
We are truly sorry to hear that your recent visit to our Cartier boutique did not meet your expectations. We always strive to provide the best possible service, and we regret that we fell short in your case.
Thank you very much for sharing your valuable feedback. We take this very seriously and will discuss your comments internally with the relevant boutique to ensure we can improve our service.
We hope you will consider giving us another opportunity in the future to provide you with a better experience.
Fantastisk upplevelse i Cartier butiken häromdagen. Tack Ziyun Ye Lillieholm för att du gjorde vårt besök till en vacker stund.
Svar från Cartier
Dear Ms. Forsberg. Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed your visit to the Cartier boutique in Copenhagen and look forward to welcoming you again in the future.
Great service and huge thanks to Tomas helping with finding the perfect watch on time.
Svar från Cartier
Good morning, thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed your visit to our Stockholm boutique. We will make sure to pass your feedback to Tomas and hope that you will enjoy wearing your timepiece. We look forward to welcoming you again in the future. Kind regards,
I don’t usually write reviews but this one felt deserved. As a long term client I’ve been to Cartier in different places and Stockholm boutique is on another level. Excellent service!
Svar från Cartier
Good morning,
Thank you for taking the time to share your feedback.
We are delighted to hear that you enjoyed your visit to our Stockholm boutique and look forward to welcoming you again in the future.
Kind Regards,
Maison Cartier
It’s calm, unpretentious and you’re given space to enjoy the moment.
Svar från Cartier
Good morning,
Thank you for taking the time to share your feedback.
We are delighted to hear that you enjoyed your visit to our Stockholm boutique and look forward to welcoming you again in the future.
Kind Regards,
Beautiful experience from start to finish. The boutique is stunning but what truly made it special was Daniella! Incredibly attentive, knowledgeable and genuinely warm. Thank you!
Svar från Cartier
Good morning,
We are delighted to read that you appreciated the welcoming atmosphere in our Stockholm and that you keep pleasant memories of your experience.
We will make sure to pass your feedback to Daniella and hope to welcome you again very soon.
Kind Regards,
Maison Cartier
Good morning,
Thank you for taking the time to share your feedback.
We are delighted to hear that you enjoyed your visit to our Stockholm boutique and look forward to welcoming you again in the future.
Kind Regards,
Maison Cartier
The store manager, Daniella, is tremendously kind and knowledgeable.
Svar från Cartier
Thank you for your valuable feedback. We are delighted to learn that you had a positive experience in our boutique and that you enjoyed the service provided by our store manager, Daniella. We greatly appreciate your compliments and will certainly share them with Daniella. We look forward to welcoming you in our boutique again in the future. Yours sincerely, Cartier
Very disappointing experience at the Cartier boutique in Stockholm. I arrived on time for my appointment but received no proper introduction, and it did not appear that my invited product check-up had been prepared for.
When I asked about other items, I felt looked down upon and was directed only toward lower-priced options, and I was allowed to try only the least expensive model. My piece was returned without any explanation of its condition.
The visit lasted about 20 minutes and felt rushed despite other staff being available. If the SA had another appointment, this could have been communicated professionally. When I asked a final question about maintenance, the associate was on her phone and did not respond until I waited for her to finish and repeated myself.
No business card was offered, and I was accompanied only halfway to the exit while she continued using her phone.
Easily the worst experience I have had with Cartier. Service at larger boutiques is far superior.
Svar från Cartier
Good morning,
We regret that your experience in our Cartier boutique of Stockholm did not quite meet your expectations.
If you would like to tell us more, please contact us on +46 844 687 622 or contact.bnls@clientrelations.cartier.com so that we may assist you in addressing this situation.
Kind Regards,
Hej jag besökte nyss eran butik stockholm stockholm o jag blev så illa bemött personal skrattade åt mig o behandlade mig som en hund jag kommer aldrig tillbaka till cartier igen fick inte ens lämna tillbaka en vara jag köpte en jvart tidigare fyyy skääämmms
Svar från Cartier
Good morning, Thank you for your feedback and for the time you took to share your experience with us. We are sorry to learn that you were disappointed during your visit and your comments are precious for us to improve our services. May I kindly invite you to reach out to us in a private message allowing us to hopefully find a solution or to assist you better. I wish you a great day.