Very disappointing experience with Brushery. My order was marked as shipped on September 22, but the tracking information suggests that the package was not actually handed over to PostNord until much later. The shipment showed no meaningful progress for weeks. What was even more disappointing was the customer service. I emailed Brushery asking for clarification and assistance with the delayed shipment and received no response at all. Delays can happen, especially with international shipping, but customers should at least receive accurate shipping information and a response when something goes wrong. Based on my experience, I would NOT order from Brushery again.
Rapportera
Explore the world of wine with exclusive Wine Maps. Premium Quality Wine Maps including Tuscany, Barolo, Bordeaux, Bourgogne and Champagne and many more. Printed on FSC marked paper.
BRUSHERY har betyget 4,3 av 5, sammanvägt från 59 omdömen: 4,4 på Google (58) och 3,7 på Trustpilot (1).
Omdömen
Visar 51 av 59 omdömen som betyget bygger på. Omdömena hämtas från källan som står vid varje omdöme. De som är skrivna på Betyga publiceras först när adressen de skrevs från har bekräftats och omdömet har lästs igenom. Vi kontrollerar inte att den som skrivit har varit kund.
Alles klopt met het product, de verzending, de zendinformatie. top! Wat niet werkt is een vraag stellen op jullie insta account. Daar kreeg ik geen reactie op.
RapporteraWay to expensive vs quality
Svar från BRUSHERY
Hi Geir, thank you for your feedback. We’re sorry to hear that you didn’t feel the quality matched the price. Our maps are hand-drawn and produced on carefully selected fine art paper, with a strong focus on both detail and design. That said, we always want our customers to feel happy with what they receive. If there was anything in particular about the quality that disappointed you, please feel free to contact us at info@brushery.se. We’d really appreciate the chance to understand what went wrong. Best, Brushery
Havent seen the map yet as still paying the extra ROD fees and VAT to get into the country. Understand paying local VAT on purchase but the extra ROD fee for Fed Ex when we have already paid a shipping fee does add maeningfully to total cost
Svar från BRUSHERY
Hi John, thank you for your feedback. We completely understand that unexpected import charges can be frustrating. The shipping fee paid at checkout covers the transportation of the order. Any local import VAT, duties or additional clearance/handling fees charged by FedEx are separate charges and are unfortunately outside of our control and are not paid to Brushery. We’re sorry that these additional costs have affected your experience, and we hope you’ll be happy with the map once it arrives. Best, Brushery
I did not order a print but only frames. I had purchased three posters at the London Transport Museum which were not standard USA size. I ordered my frames from Brushery and every step of the process was flawless. I love the frames. Excellent company.
Svar från BRUSHERY
Hi Cheri, thank you so much for your lovely review! We’re really happy to hear that the frames worked perfectly for your posters and that you had a smooth experience with us from start to finish. We really appreciate your kind words and support! Best, Brushery
Great printing quality and super easy to buy.
Svar från BRUSHERY
Hi Ricardo, Thank you so much for your kind review! We’re really happy to hear that you’re pleased with the print quality and that the ordering process was smooth and easy. We really appreciate your support! Best, Linnea at Brushery
did not expect to get empty frames and have to install them myself. I also was surprised by a 50$ duty tax.
Svar från BRUSHERY
Hi Stephan, thank you for your feedback. We’re sorry that these details came as a surprise. Our prints and frames are shipped separately to protect them during transport, so the print needs to be placed into the frame once both have arrived. We understand that this may not have been clear enough when you placed your order. Regarding the duty charge, any import duties, taxes or clearance fees are determined locally and are separate from the shipping fee paid to Brushery. We appreciate your feedback and will keep it in mind as we work to make this information as clear as possible for our customers. Best, Linnea at Brushery
Great product and service. Would love to see a version for South America, including Argentina and Chile.
Svar från BRUSHERY
Hi Carlos, Thank you so much for your kind review! We’re really happy to hear that you’re pleased with both the product and the service. And thank you for the suggestion — Argentina and Chile would be fantastic additions to the collection. We really appreciate the feedback and will definitely keep it in mind for future maps. All the best, Linnea at Brushery
Svar från BRUSHERY
Hi Jacek, thank you so much for the 5-star review! We really appreciate your support and hope you’re enjoying your order. Best, Brushery
Il quadro é molto bello ma ha qualche problema. I nomi dei vini non sono tutti corretti.
Svar från BRUSHERY
Hi Fabio, Thank you for your feedback and for your kind words about the artwork. We put a lot of care into researching the regions and wine names featured on our maps, so we’d really appreciate it if you could let us know which names you believe are incorrect. Please feel free to contact us at info@brushery.se with the details, and we’ll be happy to look into it. Best, Linnea at Brushery

