First time with major car issues. Asked for advice on my next steps as they were unable to repair the car, was told to pay and to take the car to a different garage as they couldn’t fix it. When I asked if they knew where I could take it to resolve the car’s issues, was simply told to google it. When I asked how I could move my car until I found a new garage, nothing. Whilst I understand they are unable to fix my brand of car, I have given one star as I basically had to figure out what to do by myself whilst in a stressful new situation despite asking for guidance. I am grateful they could tell me what was wrong with my car but feel like I was basically told to pay, leave, and figure it out myself when I expressed clearly I didn’t know what I needed to do next. This made an already unpleasant and stressful situation worse.
Rapportera
