Very disappointing experience. I had a booked appointment and arrived in time at 10:00. After arriving, I was told by the manager over the phone that the car would be ready by 12:00, or 13:00 at the latest, and that they would call me when it was finished. I never received any call. When I returned to the garage after waiting, I was told they had too many appointments and they could only finish around 16:00. As a result, I wasted about five hours, drove a 100 km round trip, paid for fuel and public transport, and still received no service. What disappointed me the most was that nobody informed me about the delay, I had to ask the staff to call the manager to find out what was happening. Delays can happen, but failing to communicate with customers is unacceptable. Unfortunately, I cannot recommend this garage based on my experience.
Rapportera
