Omdömen om Best Western Hotell Karlshamn Spa & Relax

Georgi DraganovLokal guide

BBBBBBBBBB29 oktober 202644 omdömen

Bra mat och bemötande. Frukosten är perfekt. Ingen ventilation i rummet, inget kylskåp.

Elias TarakjianLokal guide

BBBBBBBBBB25 oktober 202631 omdömen

Lucas i receptionen var väldigt service minded 👌

Agnes FLokal guide

BBBBBBBBBB5 oktober 202632 omdömen

Rummet ser ut som jysk fick en bebis med en dålig nagelsalong, handen på bilden har nagelsvamp, oklart varför det kallas konst 🤮. Spat var litet och helt okej, allt man behöver. Frukost var best Western standard så god men inte fantastisk. Trevlig personal

Franz SchummeckLokal guide

BBBBBBBBBB8 september 202612 omdömen

Unfortunately, our stay at Best Western Karlshamn was very disappointing. The problems were not limited to the spa area. The condition of our room was also far below what we expected from a Best Western hotel. The room generally appeared poorly maintained, and the sofa creaked loudly whenever it was used, which made it anything but comfortable. Another particularly unpleasant issue occurred in the mornings: a strong sewage and sewer smell came through the drains, apparently connected to the drainage system of the neighbouring rooms. The smell was extremely unpleasant and seriously affected the comfort of the room. This is simply not something guests should have to experience in a hotel. The spa area was one of the main reasons we chose this hotel, but several facilities were either damaged or not working properly. The outdoor Jacuzzis were not functioning, the indoor Jacuzzi also had issues, the steam room and wellness shower were not fully usable, and there were damaged mosaic areas. The most serious issue was that one of us was actually injured by a damaged mosaic area in the spa. A member of staff was aware of the situation and photos were taken. Although the hotel has since apologized and stated that the matter will be reviewed, this does not change the fact that we experienced numerous problems during our stay – from the poor condition of the room and the sewage smell to several defective spa facilities and even an injury. The spa area itself is beautifully designed, but unfortunately the overall condition, maintenance and quality of the hotel did not match the standard we expected from a Best Western hotel. Overall, this experience was very disappointing and significantly affected our stay.

Mats SilfverbergLokal guide

BBBBBBBBBB8 september 2026194 omdömen

Bra frukost och oväntat bra pizza på restaurangen.

Marek WęsierskiLokal guide

BBBBBBBBBB18 augusti 202624 omdömen

Hotel ok