Omdömen om AXS Sweden

Josefine Herrstedt

BBBBBBBBBB5 juni 20262 omdömen

Toppen bra!

Bogna Si

BBBBBBBBBB21 maj 202615 omdömen

Jag köpte biljetter till en fotbollsmatch men kunde inte komma in trots att jag hade betalat, eftersom AXS-appen inte fungerade. Det mest frustrerande var kundservicen, som i princip sa att det var mitt problem att appen inte fungerade. Jag är väldigt besviken över hur vanliga kunder behandlas. Det känns som att företaget vet att många inte kan gå vidare med småbelopp under 1500 kr och därför slipper ta ansvar. Mycket dålig upplevelse och väldigt besviken.

Eiska 57

BBBBBBBBBB16 oktober 20254 omdömen

Do not buy from AXS. They cancelled my Lady Gaga Mayhem tickets just 3 days before the event. I received no notification about the cancellation and was never given a reason why my tickets were cancelled—or by whom. AXS support was also not helpful, if anyone even responded at all. I did receive a refund, but that does not fix the issue. Missing the event caused a lot of frustration and disappointment, and the lack of communication made it even worse.

Jere Karonen

BBBBBBBBBB13 oktober 20252 omdömen

Horrible company. Cancelled my fiancé’s tickets 3 days before the event for absolutely no reason. Horrible customer service that did not help at all… Just said that they do not know what happened. Absolutely horrendous way to do business and this company should go bankrupt and disappear from the face of the earth! I would give 0 stars if it would be possible. STAY AWAY FROM THIS BS IF POSSIBLE!!!

Marjo Eriksson

BBBBBBBBBB5 maj 2025

I sold the tickets through the Stockholm live app and I received an email that I will receive my money within 10 days. However, there was no mention in the email that I should log in to the AXS website and add a Swedish account number or paypal account there. I only found this out when I contacted customer service, when I wondered why my money hadn't arrived. First of all, I don't have a Swedish account number because I don't live in Sweden. I asked for the money from the tickets to be transferred to the credit card I used to pay for the tickets, but they say that is not possible. This is a scam.. In addition, the tickets became visible in the application only 48 hours before the gig and only then could they be sold on. That doesn't make any sense, because there are certainly a lot of people in other countries too who want to get to the gig, but it's not possible to buy a ticket with such short notice. AXS never again.

Mattias BjörkmanLokal guide

BBBBBBBBBB22 februari 2025126 omdömen

Måste vara det absolut sämsta företag som existerar. Hemsidan är under all kritik och de gör allt för att man inte ska kunna kontakta dem. Ett under att detta företag får existera , pinsamt med så dålig hemsida som är lika moderna som ett hemsida från tidigt 90 tal

Armosh

BBBBBBBBBB12 oktober 20248 omdömen

The worst customer service I’ve ever experienced

Per GidlöfLokal guide

BBBBBBBBBB13 september 202418 omdömen

Läste på reddit att ni ber kunder betala extra för redan betalda biljetter till fullbokade konserter, eller hotar med att dessa annars tas bort. Snyggt sätt att tjäna extra pengar på. ARN lär dock ha en annan uppfattning.

Nina Kokai

BBBBBBBBBB1 november 20232 omdömen

Satisfied with the service. I bought tickets for the concert in the non-numbered zone because the Fan Pit was not available. After some time they appeared again. Very quickly and briefly I changed my existing ticket to Fan Pit. I only paid the difference. They solve problems quickly. Thanks again ❤️