RestaurangKaserntorget 7, 411 18 GöteborgGrundat 2023albanco.se
Utmärkt
160 omdömen · 2 källor
hai più fretta del solito? da noi il cibo si prende il tempo che serve — che è exakt vad en riktigt bra pasta kräver. · göteborg
Al Banco i Göteborg har betyget 4,6 av 5, sammanvägt från 160 omdömen: 4,9 på Google (156) och 4,8 på Tripadvisor (4).
559455-3678 · Aktiebolag
Visar 50 av 160 omdömen som betyget bygger på. Omdömena hämtas från källan som står vid varje omdöme. De som är skrivna på Betyga publiceras först när adressen de skrevs från har bekräftats och omdömet har lästs igenom. Vi kontrollerar inte att den som skrivit har varit kund.
Otroligt härligt ställe, härlig personal och ägare, god mat och gott vin. Go känsla och trångt, exakt känslan av många ställen man vart på i Italien. Man var verkligen sedd som gäst och musiken gav en extra go känsla.
Svar från Al Banco
Vilka fina ord! Ni var så trevliga, varmt välkomna tillbaka!
Jag har varit på al banco tre gånger och känner mig lika välkommen varje gång. Det är mysig "kvarterskrogsstämning", supertrevlig personal, god hemlagad pasta och dessutom stans godaste kaffe. Att sitta i solen på deras uteservering är precis vad man behöver en stressig dag. al banco är ett ställe man kommer tillbaka till.
Rapportera
Jättegod pasta (carbonara) & gott vin i mysiga lokaler. Prisvärt! Vi kommer tillbaka
Svar från Al Banco
Tack 🤌✨ Det ser vi fram emot!
Dålig service och otrevlig personal.
Svar från Al Banco
Hey Tea, Thank you for speaking your mind. We'd love to know what went wrong? Contact our Instagram so that we can compensate you, and please voice any problems you may encounter with the staff so we can rectify them! All the best, Al banco Team
Really nice frechly made pasta. We had the carbonara and the amateiciana and both were really good. Also really nice coffee. The server was really friendly and the place was really cute
Svar från Al Banco
We are glad to have met your expectations! Hope to see you soon ✨🙏🤌
My girlfriend had a carbonara. Me a amatricana. You can see them making the pasta fresh whoch is cute. The taste was great authentic ingredients (guanciale, peccorino etc.). We both loved it great place to eat lunch. A big plus is also that the staff is really nice!
Svar från Al Banco
We're so glad you enjoyed it! Welcome back anytime!
Som att ramla in på en privat fest, intimt och personligt med fantastisk atmosfär, mat och service, sen skadade det inte att vi vann kvällens quiz 😍oväntat!
Svar från Al Banco
Fia och Christer hade verkligen koll på sin 90talsmusik! Tack för dina fina ord, vi ses igen! Jasper
A great place if you want pasta dry as plaster. I went for a quick (?) lunch. Hardly any sauce, crushed porcelain (?) making up for the lack of it. The waiters demonstrativly. trying to be Italian (?), only charades... I'm Italian myself, but this: only embarrassing. Al banco, whatever that's suppose to mean (not an Italian term?), is the only similarity to the bank I'll be going to to get a refund for this sorry excuse of a "meal". Cavolo, è davvero imbarazzante.
Svar från Al Banco
Vad hemskt att du hade en så dålig upplevelse! Kom gärna tillbaka och uppge vem du är så vi kan bjuda på en ersättningspasta! Skriv gärna till oss på @albancopasta på instagram och berätta mer så vi kan göra bättre ifrån oss och få veta vad du gått igenom mer noga! Krossat porslin? Vi menar inte att spela några charader, vi är bara glada och utåtriktade. Vi är ledsna att vi inte nått upp till dina förväntningar. Al banco team
UPDATE - Response to the owner This response completely misses the point and, frankly, reinforces my original review. Accidents happen. A waiter catching a bag and dropping a plate is not why I left the review — it was the complete lack of concern or basic customer service afterwards. The entire plate of carbonara was tipped onto my belongings; my bag and hat were covered, and my bag still smells of it. Saying there was “hardly any sauce” is simply inaccurate. Describing me as “demonstratively cleaning” my belongings while I was simply trying to clean up the mess you caused is just bizarre. Extremely poor response to an already poor experience. Original review Went there for lunch and sat inside, where the tables are arranged extremely close together. Unfortunately, the waiter caught himself on my very small bag, which was hanging from the back of the chair next to me, and tipped an entire plate of pasta over my bag, hat, and other belongings. What made the situation far worse was his reaction. He was not apologetic at all and actually looked at me as though it were somehow my fault, despite the restaurant having arranged the tables with so little space between them. He made no effort to help me clean the pasta off my belongings and instead focused entirely on cleaning the floor while completely ignoring me. I was left standing there with pasta all over my things, feeling completely disregarded. Eventually, I had to ask another member of staff for something to clean my belongings with, and then spent around 10 minutes cleaning everything myself. During that entire time, I was ignored and did not receive a single apology. At that point, I got up and left. Accidents happen, and I would have understood that, but the complete lack of apology, concern, or basic customer service was unacceptable. Absolutely awful experience, and I will not be returning.
Svar från Al Banco
Hi Maria, If you notice how little space there is, please don't hang your bag unattended in the tightest passage while you are at the bar. We had to clear porcelain and food off the floor at the entrance and remake the pasta during lunch rush, we didn't have time to stop for your consideration since you hardly had any sauce on your bag (that the waiter caught, hence dropping the plate). Had we felt that we had done wrong by you we would absolutely have apologised and looked after you. We don't know what "other belongings" you're referring to that got soiled, we only saw you spending a good 10 minutes demonstratively cleaning your bag at the bar. We're sorry to have obviously upset a customer enough to get this review, we didn't know it had affected you so much.
The food was great and everyone was super nice!
Svar från Al Banco
mille grazie!
Vad platsen erbjuder, enligt uppgifterna vi samlat in.
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